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Analytics Manager - Product
Analytics Manager - Product-April 2024
Atlanta
Apr 4, 2025
ABOUT INTUIT
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Analytics Manager - Product

  Overview

  Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

  Our Analytics team is a growing function here at Mailchimp to support our strategic initiatives, product operations, and go-to-market operations as Mailchimp continues to evolve.

  We’re looking for an enthusiastic, skilled and hands-on Analytics Manager who can bring an understanding of analytics and the ability to apply those analytics to solve real customer and business problems. In this role, you’ll be managing and developing a team of product analysts to help them deliver value as a key member of a product domain. You will also be responsible for educating and training other disciplines on data-informed decision-making such as KPI setting, opportunity sizing and prioritization frameworks. As a Manager of Product Analytics, you will be working cross-functionally with other leaders in UX Research, Design, and Product Management to ensure productive cross-functional collaboration. The ideal candidate will be able to combine a deep knowledge of analytics with effective storytelling and a passion for coaching and mentoring people.

  You will lead at multiple altitudes - as a thought partner to executive stakeholders, as an analytics manager in overseeing the work of your team, and as an individual contributor on priority projects. You’ll work closely with other analytics teams and cross-functional partners across strategy, revenue operations, product, data, and marketing. In this capacity, you will be positioned to shape strategy and support initiatives that will help fuel the growth for hundreds of thousands of small businesses.

  This position is based in Atlanta, GA. We offer relocation.

  What you'll bring

  Functional

  Deep understanding of product data and methodologies, including growth curves, retention, product journeys, funnel analyses, etc.

  Expertise in analyzing data from qualitative/quantitative sources, developing actionable insights, and presenting narratives to executive and cross-functional leadership

  A strong record of collaboration and influencing executive decisions based on analytical insights

  Technical

  Advanced knowledge in SQL and experience working with cloud based data warehouses

  Experience building data infrastructure, defining KPIs, and tracking business performance

  Experience with business case modeling and market/opportunity sizing

  Demonstrated experience with data visualization tools (Tableau/Looker) and dashboard development

  Experimentation and statistical experience and in-depth knowledge

  Soft Skills

  Demonstrated ability to work and communicate with non-technical colleagues to analyze data and solve problems

  Strong collaboration skills and ability to gain trust and influence others;

  Excellent verbal and written communication skills, with ability to present and communicate data to senior management

  Work/Education

  Minimum of 7 years of experience in an analytics-focused role, 2+ years of managing an analytics team

  Prior work experience in a SaaS company and product analytics function preferred.

  You have a Bachelor’s or Graduate degree, Field of Studies required: In a quantitative field or commesurat experience such at Statistics, Business Analytics, Data Science, Applied Math, Econometrics or Operations Research.

  How you will lead

  Partnership & Management

  Build relationships and provide analytical guidance to business stakeholders and leaders

  Grow the Product Analytics team both through hiring and coaching, training and mentoring existing team members with functional teams they support

  Manage team capacity planning and staffing

  Analysis & Insights

  Build analysis plans for individual or team analysis projects

  Facilitate insight generation from KPIs, decomposing trends and underlying drivers

  Using a combination of SQL, Excel/Sheets, and Tableau, analyze multiple kinds of data sets to provide a complete picture of user behavior

  Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations

  Partner with data engineering to plan and build data infrastructure to support customer engagement, product use, and revenue analytics

  Partner with Data Science teams to work on models analyzing product performance

  Lead the development of Product reporting (e.g., Tableau & Qlik Sense dashboards, visualizations)

  Drive methodology iteration and build templates for common analysis projects

  Identify and synthesize both quantitative and qualitative research and trends related to the business

  Craft narratives and recommendations from analyses, build presentations, and present findings to business stakeholders to drive business decisions

  EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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