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Analyst, Trust and Safety, Gmail
Analyst, Trust and Safety, Gmail-September 2024
Hyderabad
Sep 21, 2024
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
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About Analyst, Trust and Safety, Gmail

  Minimum qualifications:

  Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, a related field, or equivalent practical experience.

  4 years of experience working with analytical tools or data analysis (e.g., SQL, Python, Business Intelligence/dashboards).

  Preferred qualifications:

  3 years of experience working on: signal development, data analysis, cyber security or anti-abuse. Practical experience in large scale data analysis, tools and processes.

  Experience in complex engineering systems and processes.

  Experience with data collection/transformation workflows and database design, and managing a diverse set of stakeholders.

  Knowledge of security, malware, phishing, or related topics.

  Excellent communication and presentation skills (written and verbal) with the ability to influence cross-functionally at various levels.

  Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

  Trust and Safety is working with technologies in order to keep users safe and improve the quality of Google's products. As part of this team, you will develop and manage cross-functional relationships with Engineering, Product, Legal, and Operations teams in a multifaceted effort to improve our processes for identifying and resolving policy and quality issues on Gmail product.

  The Trust and Safety Gmail team is responsible for keeping malicious and unwanted emails away from Gmail users (consumers and Workspace enterprises) while also ensuring our own systems are not abused. We partner with Workspace Abuse and Safety Protections and ensure a safer Workspace experience for all. We collaborate with many groups across Google including Safe Browsing, Product Counsels, and many more. We use ML/AI solutions to detect abuse combined with advancing strong policy and technical requirements to push the overall email ecosystem forward.

  At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

  Analyze metrics, look into underlying vulnerabilities, and design solutions. Work with cross-functional teams around the company, building anti-abuse protections and advising on counter-abuse strategies.

  Extract, transform, and analyze Google log data. Work with large, complex data sets. Solve difficult, non-routine analysis problems, applying advanced analytical methods as needed. Conduct end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations.

  Collaborate with Engineering, Product Managers, Program Manager groups to develop required documents based on robust data analysis and granular product understanding.

  Initiate and implement design of abuse protections.

  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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