Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　Summary:

　　This position is responsible for business analysis activities in accordance with systems development methodology and supporting projects within a specific portfolio area (patient support programs, web portals, ERP solution etc.,) includes collecting, documenting, and confirming business requirements and functional specifications specific New Business Program Launches, Web Development and Integrations with Clients and Third Parties. Work with internal and external clients, business partners, solution architect and developers to ensure consistent understanding of business processes and requirements, establishes effective relationships with other business units and software vendors; builds and maintains effective business partner relationships.

　　Job Description

　　This position is responsible for collecting business requirements and functional specifications that supports software development methodology and supporting projects within a specific portfolio area, translates requirements into user stories or use cases in collaboration, and with business partners, solution architect and developers to ensure consistent understanding of business processes. Experience working in an Agile environment, strong user story or use case writing skills, experience using JIRA and Confluence, MS Office tools including Visio.

　　• Collects, documents, and confirms business requirements and functional specifications

　　• Defines, develops, and delivers test plans and associated test case scenarios

　　• Supports in developing, writing, and communicating business requirements and functional specifications for the implementation of business solutions

　　• Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions

　　• Supports delivering engagements for technology solutions practice and helps troubleshoot issues that arise from translation of requirements

　　• Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations

　　• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements

　　• Supports in analyzing customer's operations to understand their strengths and weaknesses to determine opportunities for improvements

　　• Supports in review and approval of test plans and monitors testing process to ensure that business results are adequately tested with minimal risk

　　• Assists with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions

　　• Develops and executes functional unit test (FUT) and broader system integration tests

　　• Investigates and documents project issues and detailed requirements

　　• Creates defects against test scripts and provides support for remediation activities

　　• Develops and reviews web-based training assets that will be deployed to the external customers

　　• Creates reporting and databases to support multiple ongoing projects at a time

　　• Participates in user and project meetings and teams to expand knowledge; facilitates project status meetings, tracks project status

　　• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements

　　Experience & Educational Requirements:

　　An experience in Salesforce, Service cloud/Health cloud, Agile & Product ownership is preferable.Bachelor's degree in computer science, Information Technology or any other related discipline or equivalent related experience. 4+ years of directly related or relevant experience, preferably in client software solutions design or management of IT Operations.

　　Preferred Certifications:

　　Certified Business Analysis Professional (CBAP)

　　Lean Six Sigma

　　ITIL, ITSM Certifications

　　Skills & Knowledge:

　　Behavioral Skills:

　　Critical Thinking

　　Detail Oriented

　　Impact and Influencing

　　Collaboration

　　Multitasking

　　Problem Solving

　　Technical Skills:

　　Application Design and Management

　　Data Security

　　Database Management Systems

　　Information Security Strategy

　　Server Technologies

　　Software Design and Testing

　　Technical Documentation

　　Tools Knowledge:

　　Microsoft Office Suite

　　Business Intelligence Tools like Tableau, Power BI

　　Programming and Development Languages - JavaScript, HTML/CSS, Python, SQL

　　CRM platforms such as SAP, Salesforce

　　What your background should look like

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned