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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Analyst will support the Corporate Affairs & Communications (CA&C) Global Third Party Lifecycle Management (TLM) Business Unit Lead team with various aspects of the TLM program, helping to maintain a solid control environment per our obligations under AEMP10. This will include working closely with the TLM team as well as with CA&C Third-Party Relationship Managers (TRMs) to complete TLM pre and post contract deliverables. Candidate will also be responsible for raising awareness and educating CA&C colleagues on TLM program requirements.
Candidate will assist the director and manager with various steps in the onboarding cycle, review reports and manage issues requiring research with teams across the company. Candidate will liaise with the CA&C department to ensure guidelines are being followed and valid documentation is in place for all engagements globally.
Responsibilities include but are not limited to:
Collaborate with relationship managers to ensure that policy timelines are met and CA&C TLM Control/Compliance rating is protected. Specifically, the incumbent will manage some third party engagements from start to finish, ensuring that all required documentation is completed and collected throughout the pre and post contract phases of the lifecycle.Help create resource documents to raise awareness and educate Third-Party Risk and Relationships Managers (TRMs) on various requirements of the TLM program.Submit Smartbuy requests, Ariba requisitions, Oracle requisitions, IIQ requests, and GSM/TLM Helpdesk tickets. Monitor purchase requisition approval flows and issue purchase orders to TRMs.Assist in setting up new suppliers via the New Vendor Online FormAssist TRMs in completing required paperwork prior to a TLM risk assessment.Assist in maintaining our CA&C preferred third party list and monitor contract expiration dates.Help organize and maintain CA&C's third party filesValidate data points with business teams / sourcing missing data, and research information across the various third party systems. Manage data change requests as required.
Critical Factors to Success:
Proficiency in MS-Excel & PowerPointExcellent problem solving skills (issue identification, problem structuring, analysis, development of recommendations)Strong verbal & written communication skills and the ability to interact effectively with cross functional teamsDemonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of actionProven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
Strong work ethic with an intense will-to-win and demonstrated personal excellence
Past Experience:
Experience in Global Supply Management, Third-Party Management is crucial.Experience in Operational Excellence, Compliance, Internal Audit, Operational Risk preferred but not mandatory.
Minimum Qualifications:
Academic Background:
Bachelor's Degree or equivalent
Functional Skills/Capabilities:
Self-motivated, pro-active individual with an analytical mindset and excellent attention to detailDemonstrated interpersonal skills to work across a wide range of global teams and build effective working relationships.Experience in business process improvementStrong collaboration skills and demonstrated ability to network globally. Build and sustain relationships with key stakeholders: Third-Party Relationships Managers (TRMs) and VP owners, TLM & TSM Centers of Excellence, Global Supply Management (GSM)Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.Ability to work with large volume of data in through organized and systematic approach. Create clean, accurate records and meaningful reporting.
Knowledge of Platforms:
Process UnityAribaOracle (for purchase requisitions)Archer
Microsoft Office - Strong in Excel and PowerPointMicrosoft SharePointOneDrive
Behavioral Skills/Capabilities:
Attention to DetailConflict ResolutionEffective Time Management
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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