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　　Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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　　The Role / Responsibilities:

　　We are looking for a Head of Relationship Management, Financial Institutions US. The Head of Relationship Management, AMD, Financial Institutions US, is a leadership position that oversees the US Financial Institutions group within the Relationship Management (RM) team. This role is pivotal in maintaining and expanding our business in the US, with a primary focus on Wholesale banks, Insurance companies, Security Firms, FinTechs, and 2nd tier Asset Management firms. Though the primary focus of the team is on selling credit rating products, there is a strong emphasis on positioning MIS as the thought leader in evolving risk areas, like ESG, Cyber, Digital Finance.

　　The holder of this position is expected to lead the team in achieving commercial targets, positioning MIS as the Agency of Choice, optimizing the organizational structure, and implementing strategic sales & marketing plans. The role involves close collaboration with other groups within Relationship Management and the wider Commercial Group, such as Marketing, Pricing, Products, Sales Enablement, and Operations. A significant part of the role also involves traveling to meet customers, facilitating events, and providing valuable feedback (Voice of the Customer) to different teams.

　　Key responsibilities include:

　　Leadership: Overall line management of the US Financial Institutions group (Wholesale banks, Insurance companies, Security Firms, FinTechs, and 2nd tier Asset Management firms)

　　within the US RM team. Lead and support efforts to attract, train, and retain talented staff while optimizing efficiency and effectiveness of the team. Market Analysis: Continuously monitor the market landscape and competitive environment to identify business opportunities, threats, and market trends.Planning and Execution: Develop and execute on effective sales & marketing, as well as individual account management plans. Develop and implement a variety of new business initiatives and implement best practices in sales techniques to achieve the commercial targets for the team.Achieving Performance Metrics: Achieve and track key performance metrics for the sales team, including meeting sales targets, customer acquisition rates, customer retention rates, and customer satisfaction scores (NPS).Representing the Voice of the Customer: Provide feedback on product needs, ideas, and concepts to the Product Management team where appropriate. Provide feedback on customer service levels and transparency to other parts of the MIS organization. Work closely, where appropriate with other parts of the wider Moody's Corporation. Cross-functional Collaboration: Work closely with other RM teams in the US, Sales Enablement, Marketing, Pricing, and Operations groups to ensure alignment of strategies and to leverage cross-functional capabilities.External Spokesperson: Act as facilitator of events, such as roundtables and conferences; act as Commercial speaker at conferences and other events.Planning: Lead review of team budget, forecast, and staffing needs for the team. Outreach and Travel: Expected to spend up to 30% of the time on the road meeting customers and key stakeholders, like industry associations.

　　Capabilities:

　　Experience: Proven experience in a leadership role within the financial services sector, preferably with a focus on relationship management or sales. Experience with Wholesale banks, Insurance companies, Security Firms, FinTechs, and 2nd tier Asset Management firms would be advantageous. Previous experience in managing a team and achieving commercial targets is essential.Knowledge: Comprehensive understanding of the financial institutions landscape in the US, including market trends, competitive environment, and potential threats. Familiarity with evolving risk areas, like ESG, Cyber, and Digital Finance, would be beneficial.Skills: Strong leadership and team management skills, including the ability to attract, train, and retain talented staff. Excellent strategic planning and execution skills, with a proven ability to develop and implement effective sales & marketing strategies. Strong cross-functional collaboration skills, with the ability to work closely with other teams within the organizationExcellent communication and presentation skills, with the ability to act as a spokesperson at events and conferences. Ability to effectively represent the voice of the customer within the organizationExcellent negotiation and influencing skills. Ability to effectively and eloquently chair several meetings daily with customers and intermediaries across a large range of different profiles on short notice or with little preparationTechnology Proficiency: Familiarity with Salesforce, data analysis tools (like Excel or Tableau), and virtual communication platforms (like Zoom or Microsoft Teams). Experience with application of GenAI and Digital Finance are preferable. Experience with Regulatory Compliance: Experience with specific regulatory environments (like Dodd-Frank, Basel III, or GDPR) desired. At minimum, evidence of sensitivity to work in a regulated environment. Ability to identify, articulate and manage business risks.Travel: Willingness and ability to travel up to 30% of the time to meet customers and key stakeholders.

　　Academic Qualifications / Work Experience:

　　Bachelor's degree in Business, Finance, or a related field is typically required. Advanced degrees or professional certifications such as an MBA or CFA may be preferred Minimum of Undergraduate degree preferably in finance, accounting, business or economics. Graduate degree desirable.10+ years of experience in the financial services industry, alternatively strong transferable skills from another industry. Experience in a management position in a sales, business development and/or client relationship role is essential.Expert level knowledge of key characteristics and dynamics of capital and credit markets.

　　For US-based roles only: the anticipated hiring base salary range for this position is $224,600 to $325,700, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

　　Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

　　For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

　　This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

　　Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.

　　Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

　　For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

　　Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.