Sr PS Tech - OZ10BN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Alternative Market Placement department (AMP) functions as an insurance agency within The Hartford. We provide coverage options to meet the needs of our agents and small business owners for exposures that fall outside of Hartford's Small Commercial appetite. The AMP team works with brokers and carriers to place and service these additional lines of business on small commercial accounts.
We also provide access to Maxum Insurance (subsidiary) while still allowing for a total account solution within our policyholder services capabilities.
Location:
This role offers a hybrid schedule reporting into one of our office locations below on Tuesdays, Wednesdays & Thursdays.
San Antonio Texas
Hartford Connecticut
Clinton New York
Scottsdale Arizona
Responsibilities:
Provide direct support to New Business and Renewal Account Managers by processing transactions including endorsements, cancellations, invoicing and other policy requestSolicit information from brokers, agents and small business owners by email and/or phone to assist in the issuance of renewal and new business policiesRespond effectively and promptly to internal and external requests for information and competently prepares documents, policy information and filesManage incoming personal and team email boxes using superior multi-tasking and priority setting skillsResponsible for consistently demonstrating follow-through and proper documentation of customer accountsServes as a technical resource, coach and trainerMaster new automation tools as they become availableConsistently exceeds quality and production objectives
Qualifications:
Detail oriented and consistently demonstrates follow-throughStrong Written and Verbal communication skillsCritical thinking skills and ability to understand big pictureDemonstrates both breadth and depth in knowledge of functions and processes in their given area; regarded as an expert and the "go to" person in their given areaConsistently demonstrates a high level of energy, flexibility, and resilience in handling high volumes; demonstrates superior multi-tasking and priority settingTakes initiative to increase expertise and to learn new skills and continually seeks self-development opportunities
This role will have a Hybrid work arrangement, with the expectation of working in an office in San Antonio TX, Charlotte NC, Clinton NY, Hartford CT or Scottsdale AZ, 3 days per week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$40,685 - $61,027
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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