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Agency Partnership Manager - SMB Market
Agency Partnership Manager - SMB Market-November 2024
Tokyo
Nov 15, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Agency Partnership Manager - SMB Market

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  TikTokは、モバイル向けのショートムービープラットフォームです。私たちのミッションは、創造性を刺激し、喜びをもたらすことです。TikTokは、ロサンゼルス、ニューヨーク、ロンドン、パリ、ベルリン、ドバイ、シンガポール、ジャカルタ、ソウル、東京を含むグローバルなオフィスを構えています。

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  Why Join Us

  「創造」はTikTokの中心となる価値観です。私たちのプラットフォームは想像力を広げるためのもので、これはイノベーションを可能にするチームにも共通することです。私たちは「創造性を刺激し、喜びをもたらす (inspire creativity and bring joy) 」をミッションとし、日々その達成を目指しています。先の見えない挑戦でも、私たちにとっては、学び、イノベーションを起こし、チーム一丸となって成長するチャンスです。TikTokでは、共に創造し、成長します。それが私たち自身、会社、そしてユーザーの皆さんにとって、インパクトをもたらす方法だからです。私たちと一緒に働きませんか。

  TikTok's SMB Team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

  TikTokのSMBチームは、あらゆる規模の企業やブランドがクリエイティブな側面を発揮し、オーディエンスとつながり、収益と成長を促進できるよう支援することを目指しています。規模の大小にかかわらず、TikTokで企業がマーケティング目標を達成できるよう、SMBチームは運用の専門知識と顧客中心の考え方を組み合わせ活動しています。

  We're looking for a dynamic, passionate SMB Partnership Manager with a digital advertising background to join our growing Account Management team in Japan covering the Japanese market. You will be a crucial member of a growing team that will partner with high value SMB advertisement agencies in a one to many structure with the goal of activating, nurturing and growing accounts. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.

  デジタル広告のバックグラウンドを持ち、活動的かつSMBパートナーシップマネジャーを募集しています。成長中のチームの重要なメンバーとして、価値の高いSMB広告代理店と1対多数の体制でパートナーシップを組み、アカウントの活性化、育成、成長を目指します。広告代理店とその先の広告主の収益、教育、満足度を高めることに重点を置き、様々なステークホルダーを巻き込みながらTikTok For Businessとの関係を確固たるものにします。このポジションでは、クライアントサービスを重視し、ダイナミックな職場環境で活躍し、SMB顧客の成長を導きサポートするための拡張可能なソリューション形成と販売支援能力が必要です。

  1. Building relationships and alliances with agencies, identifying and analyzing their needs and challenges, providing training, etc.

  2. Increase sales of agencies, manage numbers and deals, and develop strategies and action plans.

  3. Planning and implementing events and other activities to encourage more agencies to use our service in the Japanese market.

  4. Discover problems in existing operations through communication with other departments and work with others to resolve them.

  5. Accumulate knowledge and provide feedback to internal marketing, product, and operations departments

  6. Promotion and support of various projects, e.g. package drafting/sales expansion, product sales expansion, operation improvement.

  1. 広告代理店との関係構築、アライアンス、ニーズや課題の発見と分析、トレーニング提供等。

  2. 広告代理店の売上拡大、および、数字・案件の管理、戦略、アクションプランの策定。

  3. 日本市場において、より多くの広告代理店に当サービスをご利用いただくためのイベント等を企画・実施。

  4. 他部門とのコミュニケーションを通し、既存業務の問題点を発見し解決に向けて周囲と協力して推進。

  5. ナレッジの蓄積及び社内マーケティング・プロダクト・オペレーション部⾨へのフィードバック。

  6. 各種プロジェクトの推進・サポート (パッケージ起案/拡販, プロダクト拡販, オペレーション改善など)

  Qualifications

  - At least 5 years of experience in advertising sales at a digital platform, general advertising agency, digital advertising agency, or ad tech company.

  - Tenacious negotiating skills and the ability to propose solutions from the customer's perspective.

  - Have experience in proposing new advertising media.

  - Able to work not only with own team but also with other departments and regions.

  - Able to think independently and take action continuously.

  - Minimum of a four-year university degree.

  - Japanese fluency at business level

  - English fluency at casual conversation level or above.

  Preferred Requirements

  - Experience in sales activities for the SMB market in Japan.

  - Experience in sales activities for both Performance ads and Branding ads.

  必須条件

  - デジタルプラットフォーム、総合広告代理店、デジタル広告代理店、アドテック会社における営業経験が5年以上

  - 粘り強い交渉力を持ち、顧客目線でソリューション提案ができる。

  - 広告媒体の新規提案の経験がある。

  - 自分のチームだけにとどまらず、他部門や他の地域とのチームワークを大切に行動ができる。

  - 自らが主体的に考え動き、絶えずアクションを起こし続けることができる。

  - 四年制大学卒以上。

  - 日本語:ビジネスレベル

  - 英語:日常会話レベル以上

  歓迎条件

  - 日本市場におけるSMBマーケットに対し営業活動を行った経験。

  - パフォーマンス広告とブランディング広告双方の営業活動を行った経験。

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTokは、従業員がそれぞれのスキル、経験、独自の考え方に基づき評価されるインクルーシブな環境作りを推進しています。私たちのプラットフォームは世界中の人々を繋げる特徴があり、それは私たちの職場環境においても同様です。TikTokのミッションは創造性を刺激し、喜びをもたらすことです。その実現のために、組織内の多様な意見を敬意をもって受け入れ、また、私たちに関係する様々なコミュニティーを反映した職場作りに取り組んでいます。私たちはこの考え方を最も大切にしており、応募される方も同様であると信じています。また、TikTokは、採用プロセスの間、応募される方に適切なサポートを提供することにも取り組んでいます。

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