Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
Performs routine maintenance tasks and ensures system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardwareDesigns, plans, perform, and/or lead testing efforts and coordinate feedback of test results to ensure desired installation, migration, or transportation of software upgradesCarries out scheduled background logs, recovery back-ups, upgrade release and coordinates with all the stakeholders & users to deploy the sameWorks with applications, system vendors, and infrastructure, and IT Solutions team to assist in defining operating environment requirements for assigned projectsProvides technical support for ongoing maintenance and upgrades for all Client/Server related software and acts as the escalation point to resolve issues from suppliers and external and internal customersPerforms upgrades of databases such as adding new structures or elements & authorize use of data access tools and techniques to enable information access by business usersActs as Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedbackRecommends optimal frequency of appropriate support and upgrade patches, and carry out patch release for operating systems, databases, and serversCodes, edits, installs and verifies stored procedures and functions for accessing, maintaining, and populating databasesExecutes backup and disaster recovery SOPs for all operating environment components as per defined scheduleMonitors and analyzes statistical data and trends relating to server space, capacity utilization, server load distribution, performance metrics, service level compliance, DBMS and other operational parametersTroubleshoots the REMS programs that include data setup for all products under the Risk Evaluation Management System programCreates custom reports as per business requirements such as termination, turnover headcount, talent, recruiting, finance, payroll, HRMS legal reports, and ad-hoc reportsEnsures consistent utilization and performance of the software suites to adhere to organizational principles, practices or local business requirements and creates management tools to best manage the software suiteIdentifies and communicates issues which impact cost, configuration, schedule, and operation of the software suite and monitors key metrics and performs periodic audits of system configuration and operational processes
What your background should look like
EDUCATIONAL QUALIFICATIONS:
Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
Preferred Certifications:
Salesforce Certified AdministratorMicrosoft Certified Systems Administrator (MCSA)Microsoft Certified IT ProfessionalITIL, ITSM Certifications
WORK EXPERIENCE:
2+ years of directly-related or relevant experience, preferably in application support or system/application/database administration.
SKILLS & KNOWLEDGE:
Behavioral Skills:
Critical ThinkingDetail OrientedInterpersonal CommunicationLearning AgilityProblem SolvingTime Management
Technical Skills:
Identity & Access ManagementDatabase AdministrationIT Support like Software & Hardware Installation, TroubleshootingSoftware ValidationSystems IntegrationIT Regulatory Compliance like SOX Compliance
Tools Knowledge:
Software Configuration Management Tools like Ansible, PuppetCitrix technologies like XenDesktop, XenApp, XenServerOperating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQLEnterprise Resource Planning (ERP) Systems like Sage, ASW, SAPSoftware like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management SystemJava Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented DesignMicrosoft Office SuiteRelational Database Management System (RDBMS) SoftwareCustomer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales CloudInternet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Schedule
Full time
Affiliated Companies
Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned