At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.We currently have a part time opening in our Detroit, MI office. Our position is for 15-20 hours per week at $21 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
We are looking for someone who is available to start immediately.
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily Receiving & Shipping
Unpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as neededAlterations
Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to AccountingTelephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas) Powered by JazzHR