Position Summary Incumbents of positions in this series monitor assigned unit activities; confer with agency staff; maintain liaison with others; review and analyze data concerning assigned unit activities; prepare reports; respond to inquiries; compile data; and perform related work as required. The basic purpose of this work is to provide administrative support in connection with assigned unit activities such as office services, records control, agency personnel services, etc. Duties & Responsibilities * Composes and formats letters and review documents for completeness, content and compliance with regulatory and legal standards. * Operates various office machines including photocopier, fax machine, postage meter, personal computer, etc. * Answers incoming calls and directs caller or relays information to appropriate party. * Maintains bulletin boards as assigned. * Provides on the job training and orientation for employees as needed. * Maintaining office supplies. * Proficiency in Microsoft Outlook, Word and Excel. About MassDOT The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. First consideration will be given to those applicants that apply within the first 14 days. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review to determine if your submitted materials meet the minimum entrance requirements for the position. Current MassDOT employees should use their internal MassCareers account to apply. Minimum Entrance Requirements: Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.* II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Education substitutions will only be permitted for a maximum of two years of the required experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! * For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected]. * For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. * For a disability-related reasonable accommodation or alternative application method, call Diversity Officer, Derrick Mann at 857-368-8541. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services *Organization: Massachusetts Department of Transportation *Title: *Administrative Assistant II (Highway Division - Berkshire County) Location: Massachusetts-Lenox-270 Main Street Requisition ID: 23000DTG