Overview
Wyatt Technology is looking for a self-motivated, reliable team player to fill a role as an Administrative Assistant in the customer service division, to support the sale of Support & Preventive Maintenance (S&PM) Plans.
We are looking for someone who loves to assist with customer communication, quotation creation, data entry, data analysis and order processing. The successful candidate will be detail-oriented and organized.
The position can be fulfilled in Home Office, however if the candidate lives in the Frankfurt/Main area this would be encouraged. Excellent oral and written communication skills in English and German are required.
Good verbal and written communication skills in English and German are required.
Responsibilities
Responsibilities
As our administrative assistant you will
Preparation of quotations for S&PM plans Maintenance and further development of the tool for creating S&PM quotations Participation in the extension of service contracts Communicating with customers for the renewal of service contracts Checking orders for accuracy Interacting with customers when corrections are required Processing service plan orders and providing contract documents to customers Creating S&PM plans and associated service orders in the ERP software Maintaining and updating the device database Assisting with data analysis and reporting
Qualifications
Qualifications and Requirements Education in the field of (business) administration or economics Experience in an administrative or office support role is required Experience with administrative tasks in ERP software Expert knowledge in Microsoft Excel, VBA knowledge would be an advantage Excellent written and verbal communication skills in English and German Excellent self-organization, motivation and attention to detail. Good communication and social skills. Proficiency in Microsoft Office (Word, Excel, Outlook)
We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We strive to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.
We can make reasonable adjustments to our interview process according to your needs. We are proud to offer our employees the opportunity, where we can, to work flexibly. Please don't hesitate to ask during the recruitment process around hybrid working and flexibility; we'll do our best to support you.
Company Description A career with Waters / Wyatt Technology
Waters and Wyatt share a science-led heritage and a customer-focused culture and solving the most critical scientific challenges is a powerful mission that unites us both. We are One Company with One Focus, providing customers with cutting edge technologies and scientific expertise to support the research, development, and delivery of novel therapeutics and next-generation materials. By joining our company, you'll join a collaborative team of innovators and problem-solvers, a team that is working hard to leave the world better than we found it. We support our employees as they achieve success at work and beyond, realising rewarding careers, healthy lives, and bright futures. One Company. One Focus.