Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description Team Summary

　　Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients..

　　The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa’s Japan business and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.

　　What an Acquiring Consulting Manager, Managed Services, Visa Consulting and Analytics does at Visa:

　　We are currently looking for a Manager to drive consulting engagements for our clients in Japan, focusing on developing and implementing strategy in acquiring, processing and merchant services.

　　The Manager will be responsible for managing various initiatives between Visa and a client and scoping, proposing, contracting, and delivering projects, and managing team members’ performance and delivery quality. The full range of responsibilities is detailed below:

　　On a project-by-project basis: 

　　Drive acquiring, processing, and merchant services discussions with our client to identify most important issues and opportunities, brainstorm and propose potential solutions and determine priorities and timeline for implementationProject management between Visa and one of the largest client – tracking status, action items, issues and risks for consulting projects, Visa product implementation, etc.Support leaders develop and update roadmap in acquiring area, especially by leveraging Visa product and technology, for the clientSupport leaders prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teamsSupport leaders oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)Develop a fact base by undertaking client interviews and analyzing client documentation or processesAnalyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunitiesCollaborate with data science team to leverage advanced data analytics capabilitiesCollaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as neededIdentify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practicesDesign and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly  

　　More generally:

　　Identify and surface opportunities for client projects and submit for inclusion into account plansCreate, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creationContinuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices  

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications What you will need:

　　Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

　　Specific skills and experience you will bring are:

　　Fluent Japanese and at least business level English proficiencyExperience in the payments, mobile, software, hardware, technology services or IT consulting industryDeep knowledge about acquiring and processing is a plusDeep experience in managing complex cross-functional and cross-regional projectsSuperior analytical and problem-solving skills, with demonstrated intellectual and analytical rigorStrong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organizationExcellent detail orientation, ensuring the highest level of quality/rigor in reports and data analysisExcellent presentation skills, including strong oral and written capabilitiesSelf-motivated, results-oriented individual with the ability to progress multiple priorities concurrentlyFlexible mindset to revise plans and scopes while managing clients’ expectationsStrong commercial acumen, with experience in developing business cases with proven ROI

　　What will also help:

　　Experience in consulting or technologyPMP certification or experience in technical project managementExperience in customer experience design (using human-centered design / design thinking)An understanding of statistical analysis, modelling, scoring schemes, etc. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.