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Accounts Receivable Specialist
Accounts Receivable Specialist-March 2024
New York
Mar 16, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Accounts Receivable Specialist

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  Team Introduction

  The Global Revenue Management team is responsible for the revenue contract review of the company's overall business lines.

  Responsibilities

  - Review and approve sales contracts on behalf of Finance independently, especially the financial terms, and assess and mitigate the related financial risk.

  - Partner with corporate engineering teams to optimize financial systems and establish AR/Revenue processes for new products/new business scenarios.

  - Work collaboratively with sales operations, legal and sales to drive best practices in OTC (order to cash) procedures and align on policies and ensure compliance.

  - Perform monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related issues.

  - Interact with customers and cross-functional teams regarding invoices, statements and credits to resolve outstanding issues.

  - Perform collection, bad debt accrual and write off reviews and work with collection agency/legal department for lawsuits or external collection efforts.

  - Regular AR reporting to highlight risks and serve business needs.

  - Respond quickly to any emergency and special cases.

  - Maintain and update customer files to ensure data accuracy and improve billing efficiency.

  - Investigate and apply cash receipts.

  - Provide sales team support through the help desk ticket system.

  Qualifications

  - AR/Revenue management-related experience.

  - TMT/technology industry working experience is a plus.

  - Contract review experience preferred.

  - Strong communication skills, with the ability to communicate technical accounting requirements to a non-technical audience.

  - Willingness to take initiative and to follow through on projects.

  - Ability to multitask, prioritize, and work independently in a fast-paced dynamic environment.

  - High degree of accuracy, confidentiality, and attention to detail.

  - Proficiency in Microsoft Office applications, especially Excel.

  - Strong learning abilities to learn new software quickly.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $70000 - $95000 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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