Description
As part of the Amazon Healthcare Global Finance Operations Services team, you will support the growth of Amazon pharmacies, prescription drugs and vendors base. The candidate will work directly with our vendors, offshore partners, vendor managers and pharmacy sites to coordinate on-time and accurate payment of invoices. The candidate will participate in dive deep investigations into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. The candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. They will be able to learn quickly and be willing to experiment with new ideas.
This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
Key job responsibilities
• Understand the Procure-to-pay process.
• Recognize escalation trends and identify underlying defects and root causes.
• Partner with and influence upstream and downstream teams.
• Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.
• Create and maintain standard operating procedures (SOPs) and Amazon specific operational documents.
• Report key metrics on daily, weekly and monthly basis.
• Respond to vendor queries and work on escalation resolution.
• Escalate to leadership key issues that require investigation and immediate resolution.
• Execute continuous process improvements and lead key projects.
• Manage highly ambiguous situations and communicate effectively with multiple stakeholders.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA
Basic Qualifications
3+ years of Accounts Payable (AP) experience
3+ years of building financial and operational reports/data sets that inform business decision-making experience
Advanced Excel skills (pivot tables, VLOOK UP, HLOOK UP, filters, basic functions, tables)
Customer Service Experience
Preferred Qualifications
2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Ability to communicate and present complex analysis/data clearly and concisely
Proven track record of taking end-to-end ownership and driving results
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.