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Account Specialist
Account Specialist-March 2024
Dublin
Mar 27, 2025
ABOUT SALESFORCE
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
10,000+ employees
Technology
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About Account Specialist

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Development & Strategy

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  Job Title

  Account Specialist, Global Technology Partnerships

  Job Details

  The Global Technology Partnerships team is a crucial differentiator for Salesforce as we enter our next phase as a company. With our key strategic partners, we help extend and deliver new product offerings and strengthen our industry positioning. We help Salesforce enable new business models and distribution patterns that enhance the value proposition for our customers. This role is focused on our strategy for China, our partnership with Alibaba Cloud, and, above all else, delivering a successful outcome for our multinational customers in China.

  The team is seeking new Account Specialists to work closely with our multinational customers who heavily rely on business success in China. The role requires building influential and trusted relationships with customers and Alibaba while drawing in all key account members and the broader "China" team. Achieving ambitious sales success for Alibaba is a crucial outcome of the role.

  You will join an existing team with members spread between China, Singapore, Europe and North America. This role will primarily focus on Salesforce's existing EMEA Headquartered customers keen to exploit Salesforce on Alibaba for their China operations.

  Job Responsibilities

  Research and identification of potential multinational customers with an interest in acquiring and adopting Salesforce on Alibaba within a designated geographic region Enable our customers on the Salesforce on Alibaba vision and roadmap and identify their business priorities for ChinaEngage the China Team resources in a coordinated sales campaign to progress the customer's interest and desire to purchase Build trusted relationships with both customer and account team stakeholders - identify and lead the resolution of any obstacles or objections Maintain and manage a healthy pipeline of opportunities and progress the sales cycle to a successful handover to Alibaba for closure Enable the Alibaba team on Salesforce products, solution selling and selling methodology best practices through live customer interactions Close collaboration with the China Marketing team to maximise the opportunity for account-based marketing activities Continue to evolve and develop an intimate insight into relevant Chinese business and technology trends so you can act as a valued, trusted advisor to the customer's senior stakeholdersAlign all key staff within Salesforce, Alibaba Cloud and Partner(s) to ensure an optimum outcome for the customer that accelerates their migration to China. Identify and build strong relationships with Alibaba Cloud International to ensure they are enabled and motivated by our partnership strategy

  Required Experience and Skills

  Previous sales experience ideally within Salesforce or the Salesforce ecosystemFluent in English and preferably one other European language Strong stakeholder management skills with the ability to build relationships and work collaboratively to get resultsOutstanding interpersonal skills, excellent communicator - including written and verbal communicationComfortable with the ambiguity associated with a fast-paced business with complex geopolitical challenges Working independently and within a globally diverse team

  Desired Skills and Experience

  Whilst not a requirement Salesforce is interested to hear from candidates who might have additional experience

  A good knowledge of Salesforce products and capabilitiesPrior Salesforce certifications or Trailhead achievementsExposure to global multinational companiesFamiliarity with the relevant Chinese industry trends, business environment and culture

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

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