Job Description
Job Title: Account manager, Material Characterization
Reports To: MC Supervisor account manager, Material Characterization
Group/Division: CAD/Material Characterization Products
Career Band: 6
Job Track: Professional
Position Location: Shanghai or Hangzhou, China
Position Summary: (Insert paragraph describing job duties, responsibilities, day-to-day and activities.)
Responsible for all sales activities in the assigned territories and/or industries, in order to meet sales target set on annual basis. Participate marketing activities, such as seminars, workshops, demo etc, so as to generate qualified sales leads. Provide appropriate technical solutions and quotations to prospective customers to lead to successful closure of sales.Influences preparation and presents technical assistance, consultation and problem solving to customers as necessaryDevelop and maintain key account strategies for high profile customers and maintain good relationship with industry opinion leaders.Manage customer satisfaction with all installed customers through effective coordination with Customer Support team.Submit funnel and forecast timely.Feedback marketing and technical information to marketing team.
Minimum Requirements/Qualifications:
Science/Technical university education preferred in Chemical, Polymer, Pharma or comparable qualification.Bachelor degree or above in Chemical, Polymer, Pharma, Analytical Chemistry, or equivalent is required.Over 5 years sales experience in Analytical instruments, Rheometer or Torque Rheometer or Viscometer preferred.Working knowledge of analytical instrument business.Effective interpersonal and listening skills.Self motivated and result focused.Good oral and written communication skills in both Chinese [Mandarin] and English.Accurate forecasting ability.Travel required (70%)
Knowledge, Skills and Abilities necessary to perform essential functions
Knowledge
General Analytical Instrument product knowledge.Specific industry experiences a definite asset.Successfully manages subjective decision-making.In-depth understanding of the professional selling process.College degree or equivalent sales/business experience.
Skills
Clear, concise verbal communication.Effective time utilization.Flexibility and creativity.Accurate sales forecasting abilities.Effective interpersonal communicator.Effective "listener".Customer focus.
Abilities
Positive image and mental outlook.Goal oriented.High level of integrity/credibility.Willingness to accept constructive criticism/suggestions.Open to positive change.Willingness to frequent travel (Northwest region).Handles pressure/disappointment professionally.