Job Description:

　　When you join Dow Jones, you become part of one of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, radio and television--including some of the widest-read and most-respected brands, like Factiva, The Wall Street Journal, and Barron's. Our media inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and insight into prosperity.

　　This role is responsible for selling and retaining business across many different markets including Financial, Corporates, Government, and Academic, with a key focus on the Risk & Compliance functions and solutions.

　　Generate new streams of Dow Jones revenue through sales of products and services which address prospects business needs

　　Retain Dow Jones contract revenue in the assigned set of customers and ensure the Dow Jones products and services address customers' business needs

　　Maintain good levels of customer satisfaction through regular communication with all customers, and build solid working relationships with each customer

　　Develop and execute a plan to manage all account renewals, initiating communication with the client at the right time and fulfilling contractual obligations for providing account information to the client

　　Responsible for all areas of account management, including the development of good account understanding, understanding clients' businesses and resolving issues in a timely manner; understand competitor solutions the client is using and the client's current and developing needs

　　Ensure appropriate levels of customer training and awareness are provided through your own means and partnering with the Account Development Team.

　　Identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling), and where appropriate, engage with Sales Specialists to bring to close.

　　Work on retention initiatives for selected customers with the extended sales team available

　　Clearly express the value proposition and benefits of the Dow Jones products and solutions, and use this knowledge to help increase the value and adoption of our solutions by the client

　　Manage Sales Forecast and Pipeline to ensure clear reporting of forthcoming renewals, additional sales opportunities, plus the associated revenue and timescales

　　Maintain accurate and appropriate client records within the global CRM system to provide timely management information.

　　Skills & Experience:

　　High level of initiative and self-motivation, plus the ability to work in a team environment

　　Knowledge of Risk & Compliance markets is an advantage

　　Understanding of internet and intranet applications, emerging web technologies and industry trends

　　Experience of working with financial or corporate customers

　　Good level of business awareness to help the client, spot potential opportunities within a peer group or industry sector, and express the benefits of Dow Jones in the appropriate business context

　　Exceptional negotiation and closing skills to manage renewals from the AM's set of customers to a successful conclusion

　　Prior experience with success in selling business news and information to corporate clients

　　APAC Benefits:

　　Comprehensive Insurance & Retirement plans

　　Paid Time Off and Leaves

　　Education Benefits

　　Family Care Benefits

　　Career Growth Programs

　　Access to Dow Jones Products

　　Employee Referral Program

　　Employee Well-being Support & Fitness Programs

　　*Interested candidates please submit a cover letter together with your CV *

　　Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

　　Business Area: Dow Jones - Business Intelligence

　　Job Category: Sales

　　Union Status:

　　Non-Union role

　　Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

　　This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

　　If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

　　Req ID: 40419