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Account Manager
Account Manager-March 2024
Noida
Mar 22, 2025
About Account Manager

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  What you'll do

  Responsible for activation, retention, minimizing risk and maximizing revenue opportunities for growth of assigned client mixStrategize & plan day to day production tasks (campaign set up, launch, tracking & optimization)Cultivate and grow relationships with a regional client portfolio, including key decision makers, through opportunity identification, strategic client relationship management, and up-sell/cross-sell initiativesIdentifies trends in data to drive optimization strategiesManages campaign calendar, performance & strategic business reviews and contractual discussions with clientsPrimary point of contact for clients and internal teams on all aspects and channels of the Ad Cloud, and on the wider programmatic industry including competitive landscape and positioningUnderstand, evangelize and apply Ad Cloud sales plays and use cases, especially related to Adobe Analytics and Adobe Audience Manager; Support integration efforts where applicableWork with regional Account Director to develop efficient resource allocation plansAccountable for meeting/exceeding client needs, issues management and resolution, and escalationAble to independently drive medium to large projects/initiatives from inception through completionWorks with the Account/Campaign Managers, Trading Analysts, and other cross functional support to execute day to day production tasks (campaign set up, QA, launch, tracking & optimization), adhering toagreedupon SLAsIn some cases, responsible for end-to-end orchestration of unique third-party publisher and data executionsInteracts with clients and sales on a regular basis to provide updates on campaign performance and overall customer healthOrchestrate customer workplans, campaign calendars, trafficking assets and client approval process as needed

  What you'll need to be successful

  Technical Skills

  BA/BS/MBA in business management, economics, or operations preferredExcellent Microsoft Excel skills. More specifically, it will be important to have in-depth knowledge of the following Excel features (but not limited to) : VLOOKUP, basic formulas like sum, SUMIF, IFERROR, Pivot Tables, Graphs, MacrosExcellent Microsoft Presentation and the ability to build new infographics to present business/performance reviewsStrong understanding of the Display Advertising Ecosystem, Ad networks, rich media vendors, RTB/Programmatic media buyingGovern process to drive Quality assurance in campaign deliveriesStrong analytical skills; Knowledge of PowerBI, Statistical analysis etc will be preferredBusiness Skills

  Experience managing North America customers will be preferredProven abilities to identify, improve, and apply your EQ to be effective.Proven experience developing customer relationships and fostering revenue growthExperience making pitches in front of Sr. leaders, large groups, and customers.Motivated self-starter capable of taking initiative and negotiating tough situations with influencing communication styleFlexibility to work in US time zone is a must8-10 years of overall relevant work experience

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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