Robinson Fresh, a produce division of C.H. Robinson, is seeking an Account Manager to drive growth and retention within a defined customer portfolio. In this role, you will identify opportunities within the produce supply chain, stimulate demand, and promote tailored solutions through adept relationship-building and top-tier service. As the primary point of contact, you'll ensure timely delivery, troubleshoot concerns, and proactively seek enhancements while harnessing C.H. Robinson's expertise to expand and retain the customer base. If you possess strategic insight and a passion for customer-centric service, this unique role could be your calling. Are you ready to make your mark? Apply today and become a part of our team.
This opportunity offers a hybrid work model based in Eden Prairie, MN. Embrace the best of both worlds with a balance of remote and in-office collaboration, fostering a flexible and innovative work environment.
Responsibilities:
Establish and nurture relationships across various levels and departments within the account to penetrate and expand account reachConduct regular business reviews, utilizing internal analytics and market intelligence to gain customer insights, identify growth opportunities, and present strategic solutionsCollaborate internally, cross-functionally, and with sales teams to develop effective supply chain solutions, ensure customer satisfaction, and streamline processes from onboarding to execution using SOPs, KPIs, and automationEngage in effective negotiation strategies regarding pricing and solutions, staying abreast of customer business changes for opportunity identificationManage conflicts diplomatically, advocate for customer needs within the organization, and align resources for customer prioritiesDevelop and execute pricing strategies by leveraging insights into customer buying behaviors, C.H. Robinson's supply chain position, and utilizing internal tools and expertise from service line and pricing subject matter expertsLead Request for Proposal (RFP) initiatives tailored to clients within the portfolioPerforms other duties as assigned
Required Qualifications:
High School diploma or GEDMinimum 2 years of previous sales and/or account management experienceAbility to travel up to 40% (domestically and internationally)
Preferred Qualifications:
Bachelor's degree from an accredited college or universityStrong analytical and problem-solving skills; ability to make data-driven decisionsStrong strategic orientation, relationship building, negotiation skills (ability to persuade, motivate and influence others), and business acumenAbility to thrive under deadlines and work in a team environment, while also delivering independent resultsStrong prioritization skills, multi-tasking skills, and works with a sense of urgencyExcellent verbal and written communication skills; must work effectively with all levels of management and employeesProficient in Microsoft Office Suite of programsValues a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTUREpage.
Why Do You Belong at C.H. Robinson?
Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.