SEE YOURSELF IN THIS ROLE
As the Account Manager, you will be accountable for the growth, profitability and client satisfaction and closely collaborate with the delivery organization to ensure smooth project delivery and management of expectations. You will be responsible for creating business strategies to successfully achieve client business goals, developing and overseeing delivery approaches, and building successful relationships.
This position offers a hybrid model, with occasional working from the office.
What You'll Do Create business strategies to achieve client business goals successfully: Act as the Account Manager with clients, internal teams and BU Heads/Sales Leads Align with EPAM Account Managers and Account Management Senior Leadership to co-develop/support Account plans and strategies for delivery, growth, and client satisfaction Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success Be a highly motivated self-starter with a proven track record of sales performance with large corporate accounts Understand the intersection between technology, customers, and business Demonstrate services to customers in person, e.g., via Skype Serve as an expert Consultant leading Business Transformation/Product strategy and roadmaps Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate and how it affects client's business and initiatives Develop and oversee delivery approaches:
Work closely with project/program management to ensure successful delivery through an integrated delivery model Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase Create and maintain monthly pipeline, track its progress and report to management at any given point Need to travel as much as 20% to visit clients, home office, and attend conferences Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies Build successful relationships: Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio Develop effective relationships with key internal executives, BU heads, Solution SME's, and Sales and Delivery Leaders Deliver on EPAM's growth and performance objectives Drive account revenue within the client/account portfolio, as well as accelerate opportunities to influence and sell end-to-end EPAM services Align with EPAM BU's goals and objectives, support company financial goals by achieving revenue and profit targets Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals What You Have 5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions Knowledge of technical platforms, business models, subject matter, and trends - with a focus on the IT industry Minimum of 5 years of successful sales experience Minimum of 10 Years of B2B software sales Strong problem-solving and creative thinking abilities Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team Experience in managing and monitoring performance metrics across large-scale accounts and account portfolios Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills We Offer We gather like-minded people: Friendly team and enjoyable working environment Engineering community of industry's professionals Chance to work abroad for up to 60 days annually Relocation within our 50+ offices We provide growth opportunities: Outstanding career roadmap Leadership development, career advising, soft skills and well-being programs Certification (GCP, Azure, AWS) Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru Language classes on English and Polish for foreigners We cover it all: Stable income (Employment Contract) Participation in the Employee Stock Purchase Plan Referral bonuses Benefits package (health insurance, multisport, shopping vouchers) Corporate and social events We may contact chosen candidates only About EPAM EPAM is a leading global provider of digital platform engineering and development services. We embrace a dynamic and inclusive culture, where you will collaborate with multi-national teams, contribute to a myriad of innovative projects, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential Why EPAM