Why BirdEye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.
What You'll Do:
This is an office-based sales role partnering with Digital Marketing Agencies across the country. If you are the type of sales professional who thrives on cutting-edge technology, building relationships within all aspects of a business, and are looking to add value to a growing organization, we'd like to discuss an opportunity for us to grow together.
Responsibilities
Full-cycle Inside Sales (including cold-calling/ prospecting, conducting discovery calls, demos, and closing deals over the phone)
Closing 5-7 Agency Partners monthly
Converting Inbound leads
Prospecting and qualifying your own outbound opportunities
Working amongst cross functional teams to drive revenue (SDR’s, Customer Success, Finance)
Requirements
Bachelor's degree
2+ years of quota carrying software sales (preferred: digital marketing, advertising, technology)
Experience discussing concepts like PPC, SEO, SEM and other marketing technologies with prospective clients
Skilled in conducting online discovery calls, demonstrations, and price negotiation
Comfortable communicating across expertise levels (C-Suite, Agency Directors, Front Line Employees)
Ability to stay organized with SalesForce: Pipeline, Lead, Task Management
You are able to work independently and can thrive in a team centric environment
Ability to demonstrate previous success: awards, stack-rankings, accomplishments
Why You'll Join Us:
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and, most importantly, our customers. Our quality is world-class. We deliver what we commit to, roll our sleeves, and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Benefits
100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
Flexible PTO
401(k) with company match
Flexible work from home options available
Maternity & Paternity Leave
Employee Resource Groups - network with like-minded "Birds"
Abundant opportunities that come with a dynamic and fast-growing organization!