Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description The Account Director is accountable for overall portfolio revenue for the credit and debit portfolio of one of our signature clients in the UK & Ireland cluster. Key to the role will be delivering on growth targets and to drive increased value for the client and for Visa across all core, CMS and VAS products. The role is at Director level and is a key, strategic position in the Account team that manages the relationship with the signature client.

　　Sales pipeline development

　　Establish a trusted working relationship with the client to ensure we have the necessary understanding of the client’s business and strategy and work across internal stakeholders to support and accelerate deliverables.Work with clients to identify new and ongoing requirements, introducing existing products and services which will drive innovation, excellent service to customers and profitability.Maintaining active engagement through weekly meetings and quarterly business updates, with participation of executives where to provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth.Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization. Develop Account Plans and actively monitor and manage performance

　　Development of Account plans to identify and deliver new solutions, which will enhance the customer payment experience and support the growth of the Client’s business as well as VisaSet priorities and goals by securing buy-in from client, and product experts across the Visa organisation, with regularly scheduled account reviews to evaluate performance and achievement of priority goalsMonitor client performance to identify key trends, underperforming programs, yield optimization. Work with cross functional teams to direct the growth towards client needs

　　Collaborate with product and specialist teams in VAS and CMS to define account priorities and achieve the annual transaction and revenue plan and prioritized strategic milestonesWork with the VCA, Marketing and product teams to ensure that the go-to-market we have the right value proposition and product construct to meet the need of the client and their end-customer. Identify and raise product feature enhancementsWork with Client Services to be supported to monitor payment volume to recommend optimization activities as needed and pricing, mandates, waivers, NCA’s are managed through appropriatelyLead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications Good working knowledge of payments network, processing services, banking or money movementCreative self starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customersDemonstrated success in driving account growth accelerationExcellent problem solving skills with a strong focus on delivering for clientsExcellent listening and communication skills, and executive presence. Must be able to interface with our most senior client executivesAbility to explain complex business and technical concepts to a broad audience in an approachable way to influence and drive adaptionDemonstrated thought leadership and the aptitude to think creatively and strategically, and identify new ways to innovate and differentiate products with evidence of tangible business resultsPassionate about what you do and excited about the opportunity to transform payments working for the industry leaderPossess a high level of professionalism and leadership skills to build business relationships, trust and respect with client, partners, suppliers, and internal stakeholdersStrong team player, self motivated and the ability to work independently at coordinating across functional activities, obtain buy in and elevate issues at critical junctures appropriately Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.