Home
/
Customer Service
/
Account Director - Automotive (m/f/d)
Account Director - Automotive (m/f/d)-November 2024
Mühlhausen
Nov 14, 2024
ABOUT EPAM SYSTEMS
EPAM is a leading global provider of product development and software engineering solutions.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Account Director - Automotive (m/f/d)

  EPAM is looking for an Account Director to join our team to run an Automotive focused portfolio in Germany and oversee the management of several key client relationships within the region. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organisation to ensure overall smooth project delivery, and management of expectations.

  If you're an experienced Account Manager with a proven track record of managing and growing prestigious accounts while ensuring that work is delivered on strategy, on time and within budget, this could be the ideal role for you!

  Responsibilities Co-ordinate the preparation of customer proposals and statements of work Preparation and ownership of the Account Plan and long-term strategy, forming a deep understanding of your clients and the market in which they operate Accountable for PnL within portfolio Participates in new business development Partner with clients to deliver customer projects successfully in collaboration with EPAM delivery management Manage customer expectations and relationship Ensure that projects are delivered in line with EPAM process and methodologies Address customer issues during an engagement Make sure that the customer executes their responsibilities on the engagements Identify and manage engagement risks and flag major issues early Participate in overall project management, time estimation, and resource scheduling Oversee engagement of financial and regulatory activities Successfully implement projects; develops project plan incorporating all project variables Establishes criteria concerning deliverability, performance, maintenance, design and costs Requirements

  Fluency in German is required 6-8 years of experience in managing account or portfolio of accounts in the German market with ability to regularly visit customers offices in this area Industries: Automotive and Auto chain partners. Actionable network in these industries Hunger to consultatively sell new services, with a demonstrated track record of over delivery against targets Ability to consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation Senior Account Management experience and experience managing and working with offshore application development teams Experience of outsourcing account/delivery management Strong understanding of software development, business consultancy and design Excellent communication, presentation, organizational, and planning skills are necessary Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment Minimum of a Bachelor's degree, MBA or equivalent business experience preferred We Offer EPAM Employee Stock Purchase Plan (ESPP) 30 days holiday per annum Company Pension Scheme Competitive compensation depending on experience and skills Regular performance assessments Opportunities for personal and professional growth Unlimited access to LinkedIn learning solutions Friendly and enjoyable working team Relocation package support Regular corporate and social events Flexible and remote working opportunities All benefits and perks are subject to specific eligibility requirements About EPAM EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential Why join EPAM Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies Become part of a global community of 59.000+ well-connected experts across 50+ countries: enjoy a career without borders within an international environment and relocation opportunities Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans EPAM Germany was named a Top Company 2022 & 2023 by Kununu for its people centric culture built on life-long learning

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Collections Customer Service Rep
About Grainger: Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving m
Customer Support Operations (Night Shift, Remote)
About the Role You will need to provide thorough phone/email support to our customers and driver partners to build trust and encourage customer dedicationAccurately document case details, analyze inf
Large Enterprise Account Executive - Midwest
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Client Coordinator
Overview Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image believes “confi
Field Service Representative I
Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it'
Service Associate - Insurance Services, H&B (Cobra Processing)
Overview Under a significant level of guidance and direction, provides customer service for Paychex Health & Benefit clients. Uses prescribed guidelines to ensure good customer relations are main
Client Coordinator (Part-Time)
Overview Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image believes “confi
End User Support Analyst
Description A Kforce client is seeking to hire an End User Support Analyst in Phoenix, Arizona (AZ). This position is Phoenix, AZ based, with a Hybrid work schedule, 3 days in office, hours are 9:30
Enterprise Account Director
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Service Specialist (Ccaas)
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved