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Access Associate
Access Associate-January 2024
Rochester
Jan 25, 2026
About Access Associate

  Description

  HOW WE CARE FOR YOU:

  At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  Tuition Assistance

  Advancement Opportunities

  Paid Time Off, Paid Sick Time & Holidays

  Day-1 Benefits (Health, Dental, Vision, Retirement)

  Employee Referral Program

  Employee Assistance Program

  Same Day Pay through Daily Pay

  SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

  STATUS: Per Diem

  LOCATION: Unity Hospital

  DEPARTMENT: Admitting

  SCHEDULE: Days/Eve weekends rotating holidays 7a-3:30p or 3p-11p

  ATTRIBUTES

  2 year degree or equivalent combination of education and work experience preferred

  Intermediate computer skills

  Excellent customer service and communication skills

  RESPONSIBILITIES

  Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments

  Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable

  Billing & Payments. Collect and process payments when applicable

  PAY SUMMARY:

  The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

  PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

  PAY RANGE: $17.25 - $18.90

  The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

  Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

  Minimum Salary: 17.25Maximum Salary: 18.90Salary Unit: Hourly

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