68036243 - OPERATIONS REVIEW SPECIALIST

　　Date: Jan 17, 2024

　　Location:

　　TALLAHASSEE, FL, US, 32308

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 820718

　　Agency: Agency for Health Care Administration

　　Working Title: 68036243 - OPERATIONS REVIEW SPECIALIST

　　Pay Plan: Career Service

　　Position Number: 68036243

　　Salary: $1,945.00 biweekly

　　Posting Closing Date: 01/31/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　Agency Overview:

　　The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

　　Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Current Agency initiatives include implementing Florida’s groundbreaking Canadian Prescription Drug Importation Program, overhauling Florida’s healthcare technological ecosystem, and increasing insight in the cost of health care services.

　　The Medicaid program provides low-income families and individuals with access to health care. If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team. As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

　　Agency Objectives:

　　HIGH QUALITY

　　Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

　　TRANSPARENT

　　Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

　　COST-EFFECTIVE

　　Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

　　Position Overview:

　　This is an exciting opportunity to help shape the quality of health care in Florida. We are seeking to hire an Operations Review Specialist who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team-based work environment.

　　This position is located in the Deputy Chief of Staff's Office. The Deputy Chief of Staff’s office has oversight authority for the Medicaid Program and provides support and guidance to the eight Medicaid bureaus/offices. The Deputy Chief of Staff’s Office is also responsible for the implementation of legislative mandates and other high priority projects for the Program. This position is housed within the Projects and Process Improvement Unit (PPIU). PPIU is responsible for supporting a wide range of initiatives for the Medicaid Program including operations, policy development, program implementations, data analytics, and more!

　　This position is responsible for

　　• Working closely with Agency leadership in a deadline-driven environment to ensure successful planning and implementation of projects related to Florida's Medicaid Program.

　　• Acting as point of contact for project sponsors, team leads, team members, leadership, and other stakeholders to coordinate and facilitate regular communication on all assigned projects. Maintains professional verbal and written communication.

　　• Directing work with project teams in planning a project from start to finish.

　　• Directing and working with project teams and ensures projects stay on schedule.

　　• Preparing detailed project schedules using MS Project based on work breakdown structure exercises.

　　• Developing, implementing, and maintaining documentation management and tracking efforts associated with project management standards.

　　• Preparing, drafting, tracking, and compiling team documentation such as meeting summaries, action items, agendas, etc., and uploading to SharePoint as needed.

　　• Performing other duties as required.

　　This position will start at the base rate of $1,945.00 biweekly/non-negotiable.

　　This position is not a remote or telework position; it will have to report to a Field Office or the Headquarters in Tallahassee.

　　Benefits of Working for the State of Florida:

　　Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

　　• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

　　• Flexible Spending Accounts;

　　• State of Florida retirement options, including employer contributions;

　　• Generous annual and sick leave benefits;

　　• 9 paid holidays a year and 1 Personal Holiday each year;

　　• Career advancement opportunities;

　　• Tuition waiver for courses offered by Florida’s nationally ranked State University System;

　　• Training and professional development opportunities;

　　• And more!

　　For more information about the Medicaid Director's Office, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml.

　　Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

　　KNOWLEDGE, SKILLS, AND ABILITIES

　　Required Knowledge, Skills, and Abilities:

　　• Knowledgeable of project management methodologies.

　　• Skilled in work breakdown exercises and project schedule creation.

　　• Skilled in issue and risk log management.

　　• Skilled in communication planning.

　　• Skilled in project reporting.

　　• Ability to effectively communicate, both verbal and written, with a wide range of audiences.

　　• Ability to build relationships with a wide range of audiences.

　　• Ability to work with and facilitate cross-functional teams.

　　• Ability to participate in group discussions and manage conflicts to achieve meeting objectives.

　　• Ability to proactively identify problems and generate solutions

　　• Ability to plan and organize work.

　　• Proficiency in MS Office Suite, including Word, Excel, PowerPoint, Project, and Visio.

　　MINIMUM QUALIFICATIONS REQUIREMENTS

　　At least 2 years’ experience related to project management/facilitation, program implementation, or program operational experience managing projects involving multiple divisions/bureaus/units.

　　A Bachelor's degree from an accredited college or university is preferred and can substitute for two years of the required experience.

　　Preference will be given to the candidate who has:

　　Experience with implementing programs that required conflict resolution between equally important competing interests.

　　Experience managing a project from beginning to completion.

　　Preferred Qualifications:

　　• Current Project Management Professional (PMP) certification.

　　LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

　　N/A

　　CONTACT: JACKIE SAPP (850) 412-4194

　　BACKGROUND SCREENING

　　It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

　　Nearest Major Market:Tallahassee