Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes: TJ Maxx Store 0769 || 17 Traders Way || Salem || MA || 01970
JOB SUMMARY
Oversees and leads the initial and continued technical and tactical training of theft resolution
and shrink reduction skills for all assigned TJX U.S. Loss Prevention Associates. Works in
partnership with Loss Prevention Managers across multiple disciplines and Loss Prevention
Training to assess and improve Loss Prevention Associates to meet and/or exceed theft
resolution goals and minimize liability exposures. Ensures the safety of Loss Prevention
Associates, store Associates and customers, and the protection of the Company brand through
the administration of training. Exhibits and models sound judgment in their decision-making.
Adheres to Company policies and maintains and supports Company culture and values.
Duties and Responsibilities
Major Areas of Responsibilities
Training & Skill Development
• Delivers modular training and upskilling, including LP Policies & Procedures, for
new/existing TJX U.S. Loss Prevention Associates across multiple disciplines.
• Coordinates the logistics for scheduling training, including the onboarding calendar, prework
review, shipping materials, etc. for new/existing TJX U.S. Loss Prevention Associates
across multiple disciplines.
• Provides feedback and coaching to TJX U.S. LP Associates. Partners with the Loss
Prevention Managers to consistently provide feedback on their assessment of the
new/existing LP Associates (e.g., Internal/external theft resolution skills, report writing, Case
Management usage).
• Supports the Loss Prevention Managers during certification of new Loss Prevention
Associates.
• Assesses and evaluates technical skills for Loss Prevention Associates and identifies the
appropriate resources to support their development.
• Maintains Status of Training reports to track each trainee's progress during the onboarding
process.
At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: TJ Maxx Store 0769 || 17 Traders Way || Salem || MA || 01970