Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE IF YOU WILL NEED IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement:
Hybrid: The position does not require an employee to be onsite full-time to perform most effectively. The employee's role enables them to work at a GM facility, or off-site as frequently as needed or desired.
The Role:
Collaborating with the Field Performance Manager, the Data Scientist will assist the Brand Quality Team within the Customer Care & Aftersales organization. You will solve complex problems by developing and implementing robust analytical and data solutions to improve product quality, customer satisfaction, and warranty performance!
This outstanding cross-functional role provides an opportunity to experience interfacing with global teams, using your strong analytical and machine learning skills, identify key trends to develop and launch corporate level solutions!
A strong analytic, independent and data driven skillset is required for this position. Additionally, the chosen candidate will have the opportunity to interact with various departments and present to senior leadership.
Key Responsibilities:
Perform data analysis on product conditions
Identify trends, emerging issues, and opportunities through data mining
Build system tools to streamline/automate reporting, processes, and analysis
Develop and implement management dashboards; applications as needed
Support the Brand Quality team with reporting, analytics, and process improvement initiatives to help facilitate operational excellence within Customer Care & Aftersales
Develop and maintain project documentation
Actively support day-to-day business operations and projects as assigned
Additional Job Description
Required Qualifications:
Pursuit of a Bachelor's degree (2nd, 3rd, and 4th year students) or Master's degree in one of the following areas: Mathematics, Data Analytics, Computer Science, Computer Engineering, Software Engineering
Able to work fulltime, 40 hours per week in Canada, and for 8-month term starting May 2024
A highly developed analytical skill set is required in order to contribute in the investigations and business decisions using a data first approach
Strong programing knowledge with preference in Python and SQL
Strong interpersonal and communication skills to collaborate across various departments
Strong ability to self-learn and develop new skills
What will give you a Competitive Edge (Preferred Qualifications):
Fundamental digital literacy including advanced knowledge of Microsoft products with emphasis on Excel, Access, and Power BI
Completed courses in statistics and/or machine learning
Database/system skills (Hadoop, Databricks, Python, and Oracle)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statement
Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
Our Company (https://search-careers.gm.com/en/working-at-gm/)
Our Culture
How we hire (https://search-careers.gm.com/en/how-we-hire/)
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.