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2024 Intern - Customer Success Associate
2024 Intern - Customer Success Associate-September 2024
New York
Sep 20, 2024
About 2024 Intern - Customer Success Associate

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  The Opportunity

  Work alongside the Strategy and Operations team members and Customer Success leaders on a variety of projects to build out and execute high-impact initiatives to improve processes and drive operational efficiencies for the Digital Experience Customer Success organization. Our Customer Success Managers take pride in our proactive approach of driving innovation in how we drive results for our customers! Our goal is to delight our customers and to make doing business with Adobe easy and rewarding.

  All 2024 Adobe interns will be 'co-located hybrid'. This means that interns will be assigned to an Adobe office location, but in-office schedules will be flexible and determined by team. All interns must live in the same state, country, and within commuting distance of their assigned Adobe office so they can be on-site as needed.

  What You'll Do

  Work with global CSM and other Strategy teams on key strategic projects

  Contribute to meeting team quarterly KPI goals (E.G. retention, satisfaction and value realization)

  What You Need to Succeed

  Currently enrolled full time and pursuing a Bachelorsdegree in Marketing, Business or similar field required

  Ability to participate in a full time internship between May -September2024

  Graduating between December 2024 - June 2025

  Fluency in English

  Positive Growth Mindset with confidence to share ideas and collaborate

  Creative, curious, critical problem solver who is customer centric

  Highly responsive and professional communicator - both written and spoken

  Must have high ethics, integrity, and humility with a desire to operate as part of a team

  Hungry for continued learning and comfortable learning new tools

  Must have excellent presentation skills

  Quick to establish relationships

  Diligent,organized,and able to handle multiple projects/tasks & ability to work independently

  Comfortable working with remote team members most of the time using video conference

  Experience using Microsoft Excel, Microsoft PowerPoint

  Comfortable learning new tools (we will provide training if needed)

  Ability to work independently once initial project is defined

  If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

  Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

  Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $25.00 -- $30.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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