Home
/
Customer Service
/
2024 Bloomberg Customer Support Representative - Portuguese Speaker
2024 Bloomberg Customer Support Representative - Portuguese Speaker-March 2024
New York
Mar 18, 2025
ABOUT BLOOMBERG LP
Bloomberg is an information and technology company, building the world’s most trusted information source and community for financial professionals.
10,000+ employees
Social Good, Financial Services
VIEW COMPANY PROFILE >>
About 2024 Bloomberg Customer Support Representative - Portuguese Speaker

  Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

  In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative - and in providing a work environment that encourages our employees to be their best.

  What's the role?

  Are you passionate about working in the financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business.

  As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages.

  You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients' technological needs. We tackle our clients' software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients' accounts and data.

  What's in it for you?

  We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting.

  You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation.

  You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles.

  Who you are:

  You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

  You'll need to have:

  Bachelor's degree or equivalent experience Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.) Desire to develop skills and experience in customer service in a fast-moving FinTech environment Willingness to learn new technologies and ability to retain information Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team Fluency in Portuguese (written and verbal) An interest in progressing a career within Bloomberg At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future The ability to start full time work in 2024 The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu)

  We'd love to see:

  Work experience in a client/customer facing role A demonstrated interest in Finance and / or Technology Curiosity to identify, research, and resolve customer technology, software and hardware issues Awareness of data management, privacy and information security Aptitude to work within highly connected and software-based systems

  If this sounds like you:

  Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

  Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

  Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Cashier- Alabama A&M Univ
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Customer Service Clerk (Front End Courtesy Clerk)
Company Name: Kroger Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and
Customer Specialist
6177 - College Station - 1320 Pavilion Avenue, College Station, Texas, 77845 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic
Sr Customer Service Representative
Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every
Senior Technical Support Engineer - Focused Services, Cortex XSIAM
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
Sales Support Coordinator-Minute Maid Park
Job Description The Sales Coordinator is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Sales Coordinator will be
Customer Service Representative
Company Name: Roundy's Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create and maintain a Customer 1st culture by delivering a high level of service and excellent customer experi
Bank Float Sales & Service Representative (Floating Teller)
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other cus
Senior Technical Support Engineer - Focused Services, Cortex XSIAM
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
Customer Specialist - Part Time
6015 - Winchester - 351 Crossover Boulevard, Winchester, Virginia, 22601 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic exp
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved