This role is office-based in our San Francisco location; you need to be located in the Bay Area. You will also oversee operations in our Mountain View location. You will report to the North America Experience Operations lead, based in Austin, TX.
As the Workplace Experience Manager, your first priority is proactively optimizing connection opportunities amongst teams, work friends, and our culture. Your secondary priority is to ensure that our offices are a place where Atlassians can "GSD" whenever they choose to visit our offices.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $134,300 - $179,100
Zone B: $120,900 - $161,200
Zone C: $111,500 - $148,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Act as a role model and leader for change in the West Coast regionIdentify "trade-offs" to reach the best outcome for our customersAct as point of escalation for in-office experience-related issues in San Francisco and Mountain ViewActively promote connection programs, maximizing connection for our customers by helping them build their internal networksMaintains focus on critical priorities or projects that drive our connection goals OKRsBudget and finance management for food & beverage, kudos and swagAction plans that ensure our offices meet business targets for cost, occupancy and connectionActively promote connection programs, maximizing connection for our customers by helping them build their internal networksDelivery of New Hire onboarding sessions and contributing to process improvement projectsObserve the way both Atlassian staff and Atlassian processes work so you can anticipate future needs and propose improvementsRun high-visibility, high-impact strategic programs (which range from technical delivery, analytics deep dives, customer insights, operational efficiency, and change management)Work across the organization and company to drive outcomes, align with business owners and stakeholders, mitigate risk, and deliver value to our internal and external customers
10+ years of relevant professional experience in program and portfolio managementExperience building strategy based on vision and goals, turning a strategy into executable plans, and driving high visibility and complex projectsAn analytic rigor, drive to support decisions with data, and the ability to make data digestible to varied audiences (big data, financial models, etc.)Experience in diagnosing pain points for teams, moving their Workplace Experience to good, and going the extra mile to ensure they are greatA well-developed network of contacts in the employee experience and customer service industries