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Workforce Management Analyst II
Workforce Management Analyst II-April 2024
Bangalore
Apr 25, 2025
About Workforce Management Analyst II

  About Conduent:

  Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

  Job Description:

  Role Summary:

  The Workforce Management Analyst II in Data Management is positioned to learn and apply skills in the

  creation of reports using Power BI. The role requires a basic understanding of Power Query and DAX, with an

  opportunity to explore RPA and VBA. The Analyst engages in deductive reasoning to solve problems,

  contributing to projects with some guidance. They interface with stakeholders, operate within a professional

  framework, and leverage existing knowledge to achieve results.

  The role is designed for someone seeking to grow their skills and contribute to the team's success.

  Responsibilities include supporting WFM processes, participating in data analysis, and collaborating on

  projects to expand WFM practices. The Analyst follows guidelines, seeks assistance when needed, and

  adheres to policies while learning and developing within the role.

  Skill Set Required:

   Basic proficiency in Power BI for report creation.

   Familiarity with Power Query and DAX.

   Interest in learning and applying RPA (Robotic Process Automation) is a plus.

   Basic understanding of VBA (Visual Basic for Applications) is advantageous.

   Deductive reasoning and problem-solving abilities.

   Effective communication skills.

   Ability to work with some guidance.

  Closing:

  Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

  People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

  At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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