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(USA) Senior Manager, Operations Improvement
(USA) Senior Manager, Operations Improvement-April 2024
Lake Charles
Apr 27, 2025
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About (USA) Senior Manager, Operations Improvement

  Position Summary...

  What you'll do...

  Maintains relationships and supports internal stakeholders by identifying improvement opportunities and recommending enhancing the performance of assets; improving the building and refrigeration system's efficiency, performance, and life; and facilitating corrective action plans. Manages department budget by gathering and trending data; validating spending related to materials and labor; reviewing facility-related invoicing by set procedures; developing reports; approving expenditures at set spending limit; managing warranty reimbursement; and ensuring land-lord compliance with lease agreements.

  Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, KPI's, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

  You'll sweep us off our feet if...

  You have multi-facilities experience.

  2-4 years of supervisory experience.

  4-6 years of facilities services experience.

  Experience with project management and multitasking.

  The ability to stay highly organized with an elevated level of follow-up.

  The ability to build and support cross functional team relationships.

  You'll make an impact by...

  Ensuring financial sustainability and cost optimization for stores by developing, presenting, approving, and managing budgets up to authorization spend for capital and operational expenses; prioritizing spend in collaboration with operations; approving and negotiating contracts, proposals, invoices, and expenses; determining and proposing people resource requirements based on workload, cost, and company growth; analyzing vendor cost discrepancies and fraud; and assisting in preparing reports to summarize information for business analysis and decision making (for example, expense accruals, outstanding invoices).

  Maintaining building and property appearance and structural functionality for store and tenant properties with minimal business disruption by maintains high quality customer service; ensuring Managers and Coordinators respond to requests for repair; overseeing the assessment of time critical and high-profile projects; performing root cause analysis and determining and implementing solutions; coordinating design flaw issues with Realty teams; attending meetings with key stakeholders (for example, Operations, Market Managers, and Regulatory Authorities); conducting Quality Assurance/Quality Control (QA/QC) on spend analysis; and reviewing overall performance for improvement opportunities.

  Overseeing compliance with federal, state, and local heating, ventilation, air conditioning, and refrigeration (HVAC/R) industry laws, regulations and/or guidelines (for example, building codes) by implementing maintenance policies and procedures; conducting Facility inspections; managing risk with removal of ozone-depleting refrigerants; ensuring Facilities, processes, and procedures are in compliance with same; and overseeing HVAC/R regional programs.

  Driving vendor performance by optimizing vendor base; building strong working relationships with vendors; creating vendor key performance indicators and quality standards; analyzing and reporting on vendor performance and quality; and ensuring vendor compliance with service level agreements and regulatory compliance.

  Collaborating closely with the company's Emergency Operations Center during times of crisis or natural disaster by participating in and leading a multi-functional team utilizing various reporting mechanisms and communication with third party vendors until resolution.

  Minimum Qualifications...

  Bachelor's degree in engineering, Architecture, Construction Management, or related field and 4 years' experience in facilities management, construction management, engineering, or related area OR 6 years' experience in facilities management, construction management, engineering,

  or related area 2 years of which are in supervisory experience.

  Preferred Qualifications...

  Building controls automation software, creating budgets, and managing profit and loss statements, Retail Operations Management, Supervisory

  Master's degree in architecture, Master's: business administration, Master's: computer engineering, Master's: construction management

  Facilities Manager - Certificate, Project Management - Project Management Professional - Certification, Emergency Management Certificate - Experience working on cross-functional teams or projects.

  Primary Location...

  3451 Nelson Rd. Lake Charles, LA 70605, United States of America

  Benefits & Perks:

  Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, company vehicle and much more.

  Equal Opportunity Employer

  Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

  Who We Are

  Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Minimum Qualifications: Bachelor's degree in Business or related field and 4 years' experience in retail operations, content development, project management, or related area OR 6 years' experience in retail operations, content development, project management, or related area

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Microsoft Office, Retail Industry, Training and Development, Working on cross-functional teams or projects

  Masters: Business Administration

  Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

  Primary Location...

  3451 NELSON RD, LAKE CHARLES, LA 70605-1209, United States of America

  Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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