Position Summary...
What you'll do...
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Promotes and maintains accessibility and consistency with the patient experience. Demonstrates, promotes, and supports the culture of Walmart Health at each step of the patient's healthcare journey. Greets customers as they pass through the Health Center, and patients as they arrive for visits, with a professional demeanor according to company policies and procedures. Answers customer and patient questions about Walmart Health.
Ensures the delivery of patient care within scope of practice by collecting patient medical histories. Prepares treatment rooms. Assists medical providers with patient examinations, emergencies, and medical procedures. Collects lab specimens (for example, urine, blood) from patients for testing. Measures and records vital signs and patient information (for example, pain assessments, pulse rates, temperatures, blood pressures, weights, heights) in patient electronic charts. Operates diagnostic equipment (for example, glucometers, pulse oximeters, nebulizers, oxygen equipment) to administer routine diagnostic tests. Administers medications as ordered by medical provider and as permitted by applicable law/regulation. Communicates patient information and concerns to appropriate Health Center staff across all service lines (for example, primary care, dental, optometry). Communicates medical provider instructions to patients.
Provides administrative support to all service lines within the Health Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, appointment scheduling, payment transactions). Processes patient referrals to specialists. Demonstrates awareness and communicates of billing, insurance, and pricing practices (for example, processing insurance information, ensuring proper coding for patient visits, verifying patient insurance eligibility, collecting appropriate insurance copayment amounts). Monitors inventories to order medical and office supplies and materials.
Ensures compliance and customer/patient service by maintaining confidentiality of patient, employee, and computer data. Participates in quality assurance audits, quality improvement initiatives, and quality management programs. Assists in the development and promotion of clinical practices (for example, patient outreach, clinical education, local community outreach events). Addresses patient questions about Health Center services and offerings.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Implements related action plans. Uses the Open Door Policy. Assists management with the correction of ethical and compliance issues.
Build Relationships: Form Relationships: Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from diverse backgrounds, experiences, and functional areas to discover new perspectives.
Judgment: Demonstrate Professional Judgment: Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions.
Customer/Member Centered: Meet Internal and External Customer/Member Needs: Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions.
Execution and Results: Focus on Execution and Results: Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals.
Planning and Improvement: Plan for and Improve Performance: Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices.
Influence and Communicate: Build Influence: Develops and presents logical, convincing reasons in support of one's perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
Ethics and Compliance: Model Ethics and Compliance: Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures.
Adaptability: Adapt Professionally: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in one's area of expertise. Embraces change and supports its implementation.
Diversity: Identifies up and coming and high-performing talent, including diverse talent, and provides for accelerated development opportunities. Demonstrates awareness and value of diverse teams by creating and maintaining an environment of objectivity, open communication, and respect. Implements and supports strategies and initiatives that build high-performing, diverse and inclusive teams. Actively supports formal diversity goal requirements.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Degree from an approved licensed practical nurse program and current LPN license from the National Council of State Boards of Nursing (NCSBN) in state of practice.
1 year's experience with Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) coding.
Current American Heart Association or Red Cross Basic Life Support (BLS) certification.
Graduated from an approved licensed practical or vocational nurse program AND hold current LPN or LVN license in the state where you work.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Electronic medical record (EMR) systems, Intermediate functionality of Microsoft Office (for example, Word, Excel, Outlook), Phlebotomy and lab specimen processing, Primary care clinic, community care clinic, family care practice, or retail healthcare clinic
Primary Location...
3501 34TH ST S, ST PETERSBURG, FL 33711-3820, United States of America