Overview

　　To compile, research, analyze, and document project, requirements, workflow / processes, and functionality for respective ISD group. To develop and evaluate information and prepare recommendations. To identify process improvement and technology advancement opportunities. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.

　　Responsibilities

　　Clearly presents status and issues in variety of oral and written formats, and leads product meetingsAuthors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog itemsLiaises between product team and business area to identify process improvement and forms advancement opportunitiesSolves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsAssists in managing high volume project queue either solo or in partnership with TPO and project coordinatorsRecognizes and proactively raises issues or risks along with well-considered solutionsElicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagrammingCreates and presents executive level PowerPoint presentations, design experience creating process maps and infographics is a plusRepresents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team graphic design experience is a plusTracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenanceContinually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates specific to forms design and creationMentors and guides Interns, Contractors, or Junior staffContributes to department/branch process improvementsPresents project, product, or other material at All Hands meetingsPerforms other duties as assigned

　　Qualifications

　　Possesses/maintains significant experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professionalExperience in Adobe Creative Suite, Adobe Acrobat, Adobe Experience Manager and Azure Dev OpsDemonstrates and applies knowledge in IT solution creation and delivery to assigned project/productDemonstrates competence in planning, organization, and multi-taskingNavy Federal Service Now knowledgeNavy Federal products, services, programs, policies, and proceduresExperience leading, guiding, and coaching less senior staff and contractorsManages multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skillsPossesses/maintains solid skills with data querying, reporting, and analysis; comfortable recommending solutions to problemsPossesses/maintains solid verbal and written communication skillsBachelor's degree in Business Administration, Information Technology, Computer Science, Graphic Design, or related field, or the equivalent combination of training, education, and experience

　　Desired Qualifications

　　Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM) is helpful

　　Salary: Level II - $34.62 - $50.58 hourly | Level III - $82,700 - $138,900 annually

　　Hours: Monday - Friday, 8:00AM - 4:30PM

　　Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.