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Supervisor Clinical Scheduling and Staffing (Nursing Administration)
Supervisor Clinical Scheduling and Staffing (Nursing Administration)-April 2024
Boston
Apr 28, 2025
ABOUT THE COMMONWEALTH OF MASSACHUSETTS
Purpose. Impact. Change. The Commonwealth of Massachusetts is committed to providing transformative services for its citizens today and in the future.
10,000+ employees
Government, Client Services
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About Supervisor Clinical Scheduling and Staffing (Nursing Administration)

  Job Description

  The Lemuel Shattuck Hospital, operated by the Massachusetts Department of Public Health (DPH), is seeking an experienced and dynamic Supervisor for the Staffing and Clinical Scheduling Office, in the Nursing Department, at the campus in Jamaica Plain.

  The Supervisor provides overall supervision to the Staffing and Clinical Scheduling office and works in collaboration with the Senior Clinical Management team (Chief Nursing Officer, Director of Nursing and Assistant Director of Nursing). The incumbent in this role will track clinical positions and work with Human Resources to execute the agency's responsibilities with the posting and hiring process. The Supervisor will be responsible for supervising time schedulers to ensure that time is accurately entered into the Self-Service Time and Attendance (SSTA) system for supervisory review and approval.

  Please Note: The hours for this position are 8:30 a.m. to 4:30 p.m., (37.5 hours per week) with Saturdays and Sundays off.

  Duties and Responsibilities (These are a general summary and not all inclusive):

  Works closely with Sr. Clinical Management Team as they develop Strategic plans for the hiring needs based on unit acuity; and works with HR to initiate and complete the hiring process.Oversees and provides technical guidance and supervision to the Staffing Office Team.Develops monitoring tool in collaboration with the Executive Team (CEO, COO, CNO, CMO) to monitor time reporting, benefit time usage and leave status in order to plan for staffing.Maintains, prepares, and provides data and analysis of staffing patterns and facility needs, including graphs and charts, to ensure Sr. Clinical Management Team has information to maintain HPPD required levels. Collaborates with HR to ensure Agency responsibilities during the posting and hiring process are consistent with HR guidance/requirements and ensures adherence to MassCareers protocol.Orients new hires to the employee protocol(s) and expectations for reporting time and requesting time off.Analyzes overtime dependency; works with CNO to solve critical shortages by identifying positions to hire.Responds to inquiries from employees on payroll-related issues, Agency leave request procedures and scheduling. Resolves issues locally or escalates to EHS Human Resources as needed.May interact with Labor and Management to explain operations, protocols, including staffing and time-off procedures.

  Required Qualifications:

  Knowledge of the methods used in preparation of charts, graphs, tables, and general reports.Ability to follow written and oral instructions.Ability to communicate effectively in oral and written expression.Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, controlling work through periodic reviews and or evaluations; determining training needs and providing or arranging for such training.Ability to exercise discretion in handling confidential information.

  Preferred Qualifications:

  Intermediate-Expert level computer skills, including Microsoft Office programs.Understanding of staffing and employment concepts within a hospital organization.

  About the Lemuel Shattuck Hospital:

  Shattuck provides a safety net for patients referred by teaching and community hospitals that require extended care and is an essential health care provider for patients facing challenges accessing high quality healthcare. The hospital is on the front lines of the opiate epidemic, leading in the innovative treatment of substance use disorders.

  Shattuck provides a full range of services including acute care supported by a Medical Intermediate Care Unit, surgical services, telemetry, anesthesiology, pulmonary services, orthopedics, rehabilitative medicine, PICC/central line placement, advanced wound care, chemotherapy, and telemedicine. Comprehensive ancillaries and procedures include full clinical lab/pathology, CT and MRI, on-site pharmacy, sleep studies, EKG/ECHO and EEG. In addition to the main hospital, 25 outpatient clinics coordinate "one-stop" medical and mental health care and offer the only ambulatory surgical service among the state hospitals. The clinical environment is strictly governed by regulatory standards that mandate day to day interventions and services.

  Pre-Hire Process:

  A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

  Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

  Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website, http://www.mass.gov

  If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

  For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

  Qualifications

  First consideration will be given to those applicants that apply within the first 14 days.

  MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

  Substitutions:

  I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.

  II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.

  III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.

  Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

  NOTE: No substitutions will be permitted for the required (B) experience.

  Comprehensive Benefits

  When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

  Want the specifics? Explore our Employee Benefits and Rewards!

  COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.

  An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

  The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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