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Strategy & Operations Manager, Delivery Marketing
Strategy & Operations Manager, Delivery Marketing-April 2024
New York
Apr 17, 2025
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About Strategy & Operations Manager, Delivery Marketing

  About the role

  We are looking for a Strategy & Operations Manager to support Delivery strategic initiatives, marketing & business planning and operations across our Global Marketing organization. While this role will report to the Head of Strategy & Operations, Global Marketing, it will work in close partnership with senior team members, at times serving as project leader and strategic advisor to our marketing leadership team. It is a role that requires a combination of deep strategic expertise, curiosity, and grit with excellent judgment and discretion.

  The ideal candidate is highly self-directed and has strong experience in marketing and business strategy, strategic and operational planning, benchmarking against objectives, as well as driving executive-level communications and stakeholder management. They will also be comfortable managing processes and working cross-functionally with key partners across Marketing, Operations, Data Science, Finance, and more to solve Uber's toughest challenges, advocate for high-priority initiatives, and drive greater operational excellence within the Global Marketing team.

  Responsibilities

  Analyze key business questions across Delivery with frameworks, customer insights, and data to craft concrete recommendations and unlock growth opportunities

  Synthesize large sets of data and insights to develop global perspectives on key Delivery business priorities and inform marketing strategy

  Connect global & local efforts by aligning global visions with local marketing campaigns and identifying findings from regional teams to advise global strategies

  Build and support global processes around cyclical business planning, roadmaps, and OKR setting and prioritization

  Proactively identify and lead strategic initiatives to optimize day-to-day marketing operations and improve the impact of Uber marketing

  Lead complex cross-functional initiatives working closely with regional & central marketing, performance marketing, finance, product, and operations teams

  Gain leadership alignment on recommendations and influence decisions to drive implementation

  Be a thought partner to marketing leadership to support the growth of Uber

  Basic Qualifications

  5+ years of experience in strategy, operations, or management consulting supporting a marketing organization.

  Advanced SQL/Google Sheets proficiency.

  Bachelor's degree

  Preferred Qualifications

  MBA degree

  Experience in Delivery Strategy (online food delivery, grocery, restaurants)

  Never hesitates to dive right in and address something hands-on, persevering and finding solutions.

  Biased toward action and a master disambiguate/simplifier, always pushing towards clarity and delivery.

  Demonstrates optimism, respects others and fosters teamwork.

  Can collaborate with leaders and team members at all levels in a global, matrixed organization.

  Strong communication skills (written & verbal) with the ability to clearly deliver information to a variety of audiences

  Highly-proactive, organized, self-starter capable of effectively managing several projects at the same time

  Ability to analyze large amounts of data, synthesize complex ideas, and extract the relevant information

  For New York, NY-based roles: The base salary range for this role is USD$120,000 per year - USD$133,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

  Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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