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Sr Staff Technical Product Manager - Knowledge Management Systems
Sr Staff Technical Product Manager - Knowledge Management Systems-April 2024
Schenectady
Apr 22, 2025
ABOUT GE AEROSPACE
At GE Aerospace, we are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft.
10,000+ employees
Technology, Engineering
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About Sr Staff Technical Product Manager - Knowledge Management Systems

  Job Description Summary

  The Sr Staff Technical Product Manager ─ KMS leads the Digital strategy for the Aerospace enterprise knowledge-sharing platforms and research document management systems. In this role, you will be responsible for creating strong working relationships across multiple business groups to define and execute the strategy and roadmap for digital products and services used to enable Enterprise Knowledge Services, Technical Publications, and Project Document Management. You will direct the team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders: Digital Technology leaders, Research and Business Engineering Leaders, product owners, architects, and developers.

  Job Description

  Roles and Responsibilities

  In this role, you will:

  Demonstrate superior product and industry knowledge of the Knowledge Sharing and Document Management competitive environments and helps the organization maintain the competitive edge.Interact with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback to shape the product strategy and surface and prioritize needs.Work with cross-functional teams to deliver features and major, complex products.Develop a deep understanding of business goals and processes to inform product / services priorities and improvements.Partner with Knowledge Managers in the business to develop and promote a culture of sharing.Lead product strategy, roadmap, feature definition, planning, and life cycle management efforts.Monitor business, market, and technology trends to inform product strategy and proactively propose innovative solutions.Possess a deep understanding of the technology stack and impact on final product.Routinely collaborates with UX, Architecture and engineering teams on multiple issues and decisions.Conduct customer and stakeholder interviews and elaborates on personas.Demonstrate expert persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.Own the release and sprint backlogs short-term roadmap for MVPs and quarterly releases.Own and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.Prioritize continuously in accordance with the understanding and validation of customer problems and needs.Demonstrate strategic expert level skills in problem decomposition and ability to navigate through ambiguity.Engage frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.Translate unstructured or ambiguous work requests into actionable user stories and work units.Partner with Development Leadership to ensure healthy development process.Mentor junior team membersEnsure alignment and adherence to standards (e.g., architecture, compliance, security).Increase adoption and consumption of product capabilities.

  Required Qualifications

  Bachelor's Degree from accredited university or college with minimum of 8 years of professional experience in Information Technology.Minimum 5 years of professional experience in Technical Product Management.Minimum 5 years of professional experience in Knowledge Management systems or other Document Management systemsLegal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.Must be willing to work out of an office located in Niskayuna, NYMust be 18 years or olderYou must submit your application for employment on the careers site at www.gecareers.com to be considered.

  Desired Characteristics

  Business Acumen:

  • Demonstrates the initiative to explore alternate technology and approaches to solving problems

  • Skilled in breaking down problems, documenting problem statements and estimating efforts

  • Has the ability to analyze impact of technology choices

  • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.

  • Demonstrates knowledge of the competitive environment

  • Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions

  • Strong technical background and possesses a deep understanding of the SharePoint, MediaWiki, and document management (e.g., Alfresco) technology stacks, and impact on final product

  • Hands-on experience with SharePoint configuration and development

  Leadership:

  • Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.

  • Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.

  • Understands when change is needed. Participates in technical strategy planning.

  • Ability to surface, prioritize, and balance multiple stakeholder priorities.

  Personal Attributes:

  • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.

  • Finds important patterns in seemingly unrelated information.

  • Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.

  • Identifies how the cost of change weighs against the benefits and advises accordingly.

  The base pay range for this position is $115,000 - $191,000 USD annually. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.

  Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

  GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

  GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

  Relocation Assistance Provided: Yes

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