Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　The Role

　　To sustain our explosive growth, we are looking for drivers-candidates who thrive on responsibility and live for the next big challenge.Your main responsibility is to demonstrate our solution to customers.To be successful, you will need to become a product expert.• Working with the DemoCenter Manager, build strong relationships with key stakeholders to ensure we have support from those teamsWhat you get to do in this roleLearn ServiceNow workflow training, sales and product demonstration instruction, and education in information technologySelect the appropriate demo scenario's from our global content and local SC sales teams and translate/localize them to meet the Japanese market needs.Partner with ServiceNow community and the SC Sales team to understand our technology solutions and transition support into sales.Coaching early in career SCs on demonstration capabilities and proficiency across ServiceNow's products solutions and industries.Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability and content management model.Manage and communicate video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation, renewal enhancement, and enablement.Measure and report on the effectiveness of DemoCenter program elementsDeliver and demonstrate technology solutions to address challengesAnswer product features and technical questions from customers, channel partners and ServiceNow colleaguesUtilize tools and education through mentorship and hands on training to be successful in pre-sales and share best practicesQualifications

　　To be successful in this role, we need someone who:Has exceptional communication and presentation skills.Able to comprehend and communicate complex business and technical concepts, information and materials to diverse internal/external audiences.Demonstrations of the product, both standard and tailored to prospects and existing customers.Generate product demo scripts and scenarios and maintain demonstration environment(s).Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented sales environment.Knowledge and understanding of Enterprise or IT business, software, industry and related operations and services.Ability to read, write and speak fluently in:Japanese - RequiredBusiness level English - RequiredQualifications

　　To be successful in this role, we need someone who has:3 - 5 years of experience in a Solution Consulting roleBackground in ITIL, Service Management, or IT Management desirable.Experience coaching junior colleaguesDemonstrated ability to influence and consult decisions and strategyStrong interpersonal skills and customer centric attitudeSolid presentation capabilities and communication (verbal and written)Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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