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Sr Program Manager, Volume Planning
Sr Program Manager, Volume Planning-April 2024
Mexico City
Apr 19, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr Program Manager, Volume Planning

  Description

  Are you excited to drive high-visibility, strategic logistics and technology solutions? MX Supply Chain is looking for a Sr Program Manager, short term planner who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers.

  At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

  As a Sr Program Manager, you will be the subject matter expert in gathering and forecasting demand from customers, running transportation capacity analysis, running simulation and scenarios for leadership, and synchronizing our supply and demand over the 13 week to 52 week horizon in order to meet our customer's needs.

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

  Key job responsibilities

  Manage the short and medium term forecast, capacity and peak planning for the AMZL MX network

  Work in partnership with operations team to set optimal network plans and transportation choices to meet on-time delivery goals

  Define a near term vision and plan to deliver it driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goals

  Inspect demand forecasts, capacity plans critically and challenge assumptions from business teams

  Provide high quality inputs and garner alignment with finance and leadership teams using a combination of in-person meetings, well written data backed documents, detailed business models or presentations

  Identify and evaluate potential risks/obstacles within both internal and external business environment with minimal direction

  A day in the life

  You attend daily business reviews and understand whats happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

  We are open to hiring candidates to work out of one of the following locations:

  Mexico City, DIF, MEX

  Basic Qualifications

  Bachelor's degree

  6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

  Experience as planning demand and/or Capacity on a Supply Chain related field.

  Business level of written and spoken English

  Experience with data modeling and forecasting

  Be able to deal with a high degree of ambiguity.

  Strong analytical skills to be able to justify the decisions and approaches with data.

  Preferred Qualifications

  - - MBA/ Masters degree

  - - Supply chain / Logistics planning / Consulting experience

  - - Advanced experience with SQL, BI and Data modeling tools

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