Company Description As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.
The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.
The Role
We are currently looking for a Sr. Manager to lead VCA’s Commercial and Money Movement Solutions (CMS) Practice for the AuNZSP region. The CMS Practice supports our clients to create and launch market-leading business payments solutions, derive greater value from the active management of their existing business cards portfolios, and identify new strategic growth opportunities.
As the Practice lead, the Sr. Manager will be responsible for growing the CMS Practice through business development, leading and delivering consulting engagements, and developing new solutions to continuously enhance and diversify the Practice’s client offerings.
In this role, the Sr. Manager will lead a small team of consultants and collaborate with cross-functional experts across Visa’s business to jointly develop client proposals, participate in client sales activities and ensure client engagements are delivered with excellence. The full range of responsibilities are detailed below:
Responsibilities
On a project-by-project basis:
Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, draw input from clients, local client relationship managers and functional teamsOversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirementsDevelop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental informationAnalyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunitiesCollaborate with data science team members to leverage data analytics capabilitiesManage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating or resolving complex problems that emergeIdentify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practicesDesign and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly and at times support implementation at the client onsite More generally:
Identify and surface opportunities for client projectsCreate, develop and maintain VCA IP and consulting offeringsContinuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice Qualifications Having already accumulated a variety of experience, you will be familiar with the payments industry and keen to work alongside an experienced team in gaining a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.
Specific skills and experience you may bring are:
8+ years in consulting, business management or product managementDeep experience in SMB or Corporate banking and / or payments solutionsDeep experience in product P&L or portfolio managementSuperior analytical and problem solving skills, with demonstrated intellectual and analytical rigorStrong team orientation with a collaborative, diplomatic, and flexible style and be able to work effectively in a matrixed organisationExcellent detail orientation, ensuring the highest level of quality and rigour in reports and data analysisExcellent presentation skills, including strong oral and written capabilitiesSelf-motivated, results-oriented individual with the ability to progress multiple priorities concurrentlyExperience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from dataStrong commercial acumen, with experience in working on business cases that prove ROI Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.