Summary

　　Posted: Nov 9, 2023

　　Weekly Hours: 40

　　Role Number:200519492

　　The people here at Apple don't just build products - we craft the kind of wonder that has revolutionized entire industries! Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people and we are looking for a Sr. Director of WW eCommerce Commercial Management to help us do extraordinary things. Apple Retail is looking for an experienced leader, who will drive the Apple Store Online's eCommerce efforts globally. This leader will manage an experienced team accountable for global revenue generation efforts in AMR, EMEIA, and APAC. The Sr. Director of eCommerce Commercial Management plays a critical role in driving the performance of Apple's online business, accountable for the Apple Store Online revenue as well as commercial strategies and plans globally. This role manages business strategy, operations and performance management, both near term - by developing sales-driving opportunities - and long term, creating go-to-market country plans to achieve multi-year growth.

　　Key Qualifications

　　Key Qualifications

　　Demonstrated ability to develop impactful go-to-market growth strategies, with clear business objectives and associated revenue opportunities Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives Ability to balance short-term execution needs with long-term strategic goals. Exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining extreme attention to detail. Outstanding analytical skills, strong experience interpreting results & drawing conclusions Demonstrated ability to be effective in both direct and virtual team leadership, operating in a matrixes organization and managing through influence. Outstanding collaborator. Experience in global roles, with specific experience in international markets desired. Exceptional verbal and written communications skills, including presenting to executives. Outstanding leadership skills, including motivating, inspiring and developing large teams.

　　Description

　　Description

　　The Sr. Director of eCommerce Commercial Management will lead a dynamic, worldwide team of eCommerce leaders to drive long-term growth for the Apple Store Online. Working closely with internal team members across multiple departments, this role will be accountable for the Apple Online Store eCommercer performance - with a deep focus on both enhancing existing initiatives as well as developing new, innovative commercial programs and initiatives. Orchestrate all aspects of strategic eCommerce plans, including go-to-market planning, commercial strategies as well as key capability development. Generate and implement new commercial initiatives to increase eCommerce sales and profitability. Partner with cross-functional stakeholders within Apple Retail, Marcom, Product Marketing, Finance, and Operations to build effective and comprehensive growth plans. Evaluate emerging opportunities against financial objectives and brand fit, build business cases, as well as handle execution and optimization. Develop data-driven insights and recommendations, to influence cross-functional partners on new opportunities. Oversee key Online Store segments and verticals, including Education, SMB, and Refurbished products. Manage Retail's commercial campaign and promotions strategy and roadmap; including management system for leadership approvals. Lead the Online analytics team - supporting both commercial, marketing and experience functions. Continually benchmark other retailers, and be on top of forward-looking industry trends & consumer shopping behavior. Build, motivate and lead a highly functional, global team. Cultivate an environment of collaboration and continuous learning; encouraging development opportunities while ensuring a strong and diverse talent pipeline. Role models inclusive leadership behaviors and builds, develops and retains diverse teams. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work

　　Education & Experience

　　Education & Experience

　　Bachelors degree in Business/Marketing related field or equivalent experience. MBA a plus.

　　Additional Requirements

　　Additional Requirements

　　15+ years of eCommerce and commercial experience in a global capacity 10+ years of directly managing and developing high calibre teams. Experience in a multi-channel retailer a plus.

　　Pay & Benefits

　　Pay & Benefits

　　At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $244,900 and $494,500, and your base pay will depend on your skills, qualifications, experience, and location.

　　Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

　　Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.