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Sr. Conversation Designer, Alexa Discovery
Sr. Conversation Designer, Alexa Discovery-April 2024
Seattle
Apr 23, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr. Conversation Designer, Alexa Discovery

  Description

  Amazon Alexa is one of the world's most utilized and beloved assistants. You will have the opportunity to impact the customer experience, design, and implementation of cutting-edge products and features. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun and make history.

  This role for a Senior Conversation Designer (CxD) will lead various projects, owning the voice interaction model for Alexa Discovery. They will also work closely with visual interaction designers on multimodal (screened) devices to define the end-to-end interaction across modalities and device form factors.

  The ideal candidate will be able to:

  Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findings

  Demonstrate leadership in driving design processes into the organization that help refine strategy.

  Translate business requirements into use cases and high-level customer experience requirements

  Design the interface and interaction flow of new voice and multimodal applications

  Develop conceptual diagrams and voice interaction prototypes

  Develop and maintain detailed user-interface specifications

  Present design work to the user experience team, product team, engineering team, Amazon.com leadership, and external partners for review and feedback

  Work with our usability and data mining teams to assess and optimize new and existing features

  Develop high level strategy for Alexa Discovery for both near and long term.

  Collaborate with other design team members on Alexa experiences, frameworks, process, and best practices.

  We are open to hiring candidates to work out of one of the following locations:

  Seattle, WA, USA | Sunnyvale, CA, USA

  Basic Qualifications

  6+ years of design experience

  Have an available online portfolio

  Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

  Preferred Qualifications

  Experience applying scrum to visual or UX design processes

  Experience with UX design of complex workflows

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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