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Squad Leader, Observability Platform Management
Squad Leader, Observability Platform Management-April 2024
Durham
Apr 21, 2025
About Squad Leader, Observability Platform Management

  Job Description:

  SQUAD LEADER, OBSERVABILITY PLATFORM MANAGEMENT - DIRECTOR

  We are seeking a highly skilled and experienced Cloud Engineering Leader to lead a dedicated team of platform management engineers. The successful candidate will create and drive the Observability Platform Management roadmap with a strong focus on operational excellence, platform reliability, scalability and automation within a multi hybrid cloud environment.

  The Team

  Fidelity's Cloud and Platform Engineering (CAPE) mission is to power the next generation of Fidelity digital services through innovation, collaboration, and transparency. Modern computing paradigms, cloud computing and open source software offer tremendous potential to accelerate development and drive down costs. Within CAPE, architecture, infrastructure, development tools, security, operations and cloud business office functions work together in agile, delivery-oriented teams to build/configure/sustain internal and external cloud platforms with development ecosystems.

  The Expertise You Have

  Bachelor's Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) required.Proven leadership skills, demonstrated ability to quarterback engineering teams to deliver scalable robust solutions.Forward thinking and strategic mentality to be able to recognize and connect patterns to both improve and simplify the platformExpertise delivering solutions that look to proactively seek opportunities to continuously improve overall platform availability and reliabilityExpertise using data-driven decision-making to provide in-depth insights into platform behavior and performance using chaos test/observability dataExpertise in Observability technologies and practices and well-grounded in the knowledge of engineering and continuous delivery practices.Expertise with multiple observability backends such as Datadog, Splunk and Cloud Providers such as AWS/AzureUnderstanding of opensource observability ecosystem in particular OpenTelemetryUnderstanding of the different Observability approaches, how to apply them and whenUnderstanding and experience in developing security controls in public cloudYou have a strong understanding of IT services, IT Service Management in an Enterprise context and cloud delivery models including IaaS, SaaS, and PaaS; automation; containers; auto-scaling, virtual compute, storage, and networking; identity and access management; configuration management, incident management, problem management, asset management, logging and audit.Passionate about technology and delivering solutions to solve business problems using cloud native technologies

  The Skills You Bring

  A creative and proactive approach that can continuously push the boundaries finding opportunities to improve the overall platform resiliency and reliability.Extensive experience leading platform optimization initiatives with a strong emphasis on availability, scalability and reliabilityExtensive architecture experience designing and building highly scalable & resilient cloud solutions with properly managed cloud cost in mindExtensive hands-on cloud (AWS & Azure) engineering experience.Strong understanding of coding patterns and engineering best practices.Extensive experience with CI/CD practices and technologies.Exceptional mentoring and coaching skills.Recognized for driving decisions collaboratively and ensuring follow through with outstanding verbal and written communication skills.Strong stakeholder leadership skills and the ability to manage priorities and capability requirements aligned to business needs.Passionate about working in a DevOps culture.

  The Value You Deliver

  Develop and implement a forward-looking strategic vision and roadmap for observability platform management aligning with overarching business objectivesOversee the health of our production environments through operational leadership of our multi-hybrid cloud platformsProvide leadership and guidance to continuously optimize the platform through automation, testing and monitoringMaintain and improve incident response and disaster recovery plans for the platformPartner with Compliance and Security functions, maintaining a highly secure platformInvestigate, prove out and incorporate new technologies and capabilities to drive the technology vision for Fidelity's secure cloud platforms.Collaborate with other product and engineering leads and senior management on product and delivery requirements, roadmaps and vision.Drive large, complex projects through effective cross-functional collaboration and communication

  Certifications:

  Company Overview

  Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

  Join Us

  At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

  At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

  We invite you to Find Your Fidelity at fidelitycareers.com.

  Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

  Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

  At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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