Job Description

　　When you are part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, while helping you in achieving your career goals.

　　Location/Division Specific Information:

　　This position is in Indianapolis, IN. Customer interface communication skills required. This position must understand the performance metrics applicable to site specific activities and proficiency with Microsoft Office Suite.

　　Location: Indianapolis, IN

　　Hours: Mon-Fri 7:30am-4pm

　　Pay: $17/hr

　　How will you make an impact?

　　This position focuses on the customer service and inventory management aspects of Managed Services. Activities could include stockroom / POU management, dispensing of product, and direction / coordination of affiliated stockroom activities. This position will apply the sophisticated functionality of systems and applications such as: Inventory Manager system, Power Location Tracker application, and the Microsoft Office suite of programs.

　　What will you do?

　　The position is focused primarily on scientific support services within Unity Lab Services' core offerings: performing inventory management in point of use locations inside and outside of labs, use of a handheld scanner for inventory replenishment, front-facing inventory, stocking inventory using First In/First Out (FIFO), dock to lab deliveries, material handling, dry ice delivery, lab coat management, and shipping/receiving.

　　May perform the functions or use systems stated below:

　　Performs stockroom duties to include receiving, put-away stock & rotation, cycle counts, systematic replenishment, and other functions according to customer requirements.Deliver direct shipment orders to end users/ performs deliveries as required. Follows well defined procedures as outlined by Best Practices, Standard Operating Procedures (SOP) & work instructions. Take direction from Supervisors (and Team Lead) regarding daily duties.Makes decisions and applies available resources to meet customer requirements, independently.Analyzes/maintains/reconciles various customer and company reports to ensure collaborator requirements are met.Must have and demonstrate attention to detail.Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team.Listens to customer concerns, work with Supervisor/Team Lead/or Inventory Planning team as applicable to quickly identify course of action.Works effectively with a diverse cross-functional team.Adopts Practical Process Improvement (PPI) methodologies.Access & use Thermo Fisher Scientific's Intranet and SharePoint document management system.Represents Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.Perform other duties as assigned by management.

　　How will you get here?

　　Education/Experience

　　High School diploma/GED Required1+ years of equivalent experience preferred, not required

　　Knowledge/Skills/Abilities

　　Experience in laboratory setting or services preferredValidated customer service skillsDetail oriented, problem solver, promotes team environmentComputer/software skills (i.e. Outlook, Excel, Word, PowerPoint)Demonstrated verbal, written and presentation skillsMust be able to read, write and speak English fluentlyMust possess the operating skills to use hand held scanners and learn to enter data in various systems as applicable.Must be able to use a computer and possess intermediate skills in Microsoft Office suite of software.

　　Working Conditions

　　Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. May be required to work independently at customer location.Extensive walking may be required. May pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.May be able to use material handling equipment such as push carts and pallet jacks.Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, cut resistant gloves, and safety glasses. Steel toed shoes required during entire work shift.Must be able to work overtime as the need arises.

　　Competitive wages & Excellent benefits package

　　Review our company's Total RewardsMedical, Dental, & Vision benefits-effective Day 1Paid Time Off & Holidays401K Company Match up to 6%(after 1 year)Tuition Reimbursement - eligible after 90 daysEmployee Referral BonusEmployee Discount ProgramRecognition ProgramCharitable Gift MatchingCompany Paid Parental LeaveWe will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

　　For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

　　The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

　　Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.