The Senior Salesforce Delivery Manager will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development, and consulting technology teams who are passionate about what they do and how they do it. You will play a key role building strong business and technology relationships, take a 'hands on' approach to define, deliver, embody, and drive a culture of continuous improvement.
The primary responsibility of the position is managing delivery of complex end to end Salesforce projects across various clients in the region.
Responsibilities
Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps Lead implementation of the solutions from establishing project requirements and goals to solution "go-live" Work closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department Requirements Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives Experience working in an agile environment Proven experience of hands-on managing delivery of an organization of 40-100 FTEs, or engagements of a smaller size but high business impact Business savvy and able to oversee delivery from financial, sourcing, development, and business point of view Experience in building and leading geographically distributed delivery teams, including experience in working with customer's distributed team and defining right target operating model Excellent communication, presentation, and planning skills are necessary, experience working with nearshore teams preferable Expected to have exceptional organization, leadership and stakeholder management skills Minimum of a Bachelor's degree, MBA or equivalent business experience preferred Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment We Offer Competitive compensation depending on experience and skills Regular performance assessments Opportunities for personal and professional growth Unlimited access to LinkedIn learning solutions Friendly and enjoyable working team Regular corporate and social events About EPAM EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential Why join EPAM Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies Become part of a global community of almost 60,000 well-connected experts across 50+ countries: enjoy a career without borders within an international environment and relocation opportunities Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans