Job Description:
The Role
Your primary role is to work closely with risk team members, WI associates, and other groups that support WI's exciting new emerging products businesses, to identify, assess, and mitigate business risks related to unique new products, ongoing operations, services, and technology. This position will collaborate across multiple levels and business teams within WI. It requires an individual who works well both independently and as part of a larger cross-functional group. The role will be involved in various projects that will assist the WI Emerging Product teams with achieving their business objectives through activities such as:
Providing Risk Management support for Fidelity's Emerging Product Business lines including Student Debt, Pooled Employer Plans, Self Employed workers, and Workplace GivingIdentify and develop key risk indicators and metricsDevelop a risk governance and fiduciary oversight programProactive risk identification through control reviews, key risk indicator monitoring, and detailed analysis of key functionsLeading initiatives that identify, implement, and improve business specific controlsMaking recommendations to mitigate risks and solve problemsConducting risk assessments, analyzing controls, and testing performance of controlsPerform liaison duties for internal and external audit ensuring accurate description of findings, helping identify action plan owners, and setting appropriate target datesIncident management and service recovery supportCoordinating new product risk assessments to ensure risk are mitigated in advance of deployment to productionAdditional support as needed for Stock Plan Services ESPP and Self-Directed Brokerage
We will work closely within our team to ensure that our collaboration delivers value to the business and influences outcomes where needed. You will build relationships within the business units and serve as a liaison from Risk Management to many different areas including compliance, legal, and audit. You will ensure there is appropriate reporting, communication, and awareness on issues, so the business is making informed decisions.
The Expertise and Skills You Bring
Bachelor's degree required (business, economics, finance, or related field preferred).3-5 years of proven experience in risk management, internal audit, compliance, or business operations in the benefits services industry.Direct experience with Workplace Investing's major lines of business including Defined Contribution, Defined Benefits, Self-Directed Brokerage, Non-Qualified Deferred Compensation, or other emerging WI products.Analytical and problem-solving skills with an understanding of risk impact.Expertise in using Microsoft Office Applications; PowerPoint to create impactful presentations, SharePoint and Excel to organize, analyze and manage data. Familiarity with applications such as Tableau and Alteryx are a plus.Strong analytical, critical thinking and project management skills.Ability to adapt to a range of different projects with varying business partners.Excellent social skills including succinct written and verbal communication.Attention to detail combined with the ability to summarize and present findings in an organized, professional manner.Your ability to build and maintain collaborative working relationships with our business partners.A dedication towards continuous improvement and learning new skills.
The Value You Deliver
Applying programs, resources, and tools to identify and mitigate risks. Leading multiple projects and responsibilities within prescribed timelines, including individual as well as team responsibilities.Participating in projects that improve control performance.Delivering valuable insights and risk mitigation recommendations in support of business goals.Continuously improving our risk programs and promoting risk awareness.
The Team
As a member of the Workplace Investing (WI) Risk Management team, you will play a key role in protecting Fidelity and its customers. You'll be working across WI with a focus on the WI Emerging Products business and the associated Operations, Product Development, and Technology teams to provide valuable risk management insight as they develop and deliver new cutting-edge technology and services to our clients and their plan participants. Work will include proactive risk identification, control design and consultation, handling risk incidents, performing risk assessments, collaborating to improve and expand risk programs, and providing day to day support of critical risk initiatives.
The ideal candidate will have strong risk management experience and skills with a background in the benefits services industry.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.