Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

　　ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

　　ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

　　ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 114 million members with over 90,000 individuals joining daily, as well as partnerships with over 30 states, multiple federal agencies, and over 500 name brand retailers.  We are just getting started.

　　ID.me is seeking a motivated and detail-oriented Senior Manager, Proposals.  In this role, you will own the management of the end-to-end process to complete complex technical proposals. This individual leads cross functional teams to submit accurate and compelling proposals for highly complex RFPs.  This position requires meticulous attention to written detail, a passion for crafting persuasive value propositions, and excellent organizational skills.

　　You will work closely with our Sales, Engineering, Product, Security, Legal, and Fraud teams to draft, edit and deliver compelling, high quality responses to Request for Information (RFIs), Requests for Proposal (RFPs). This is a first-line manager position with a team of Proposal Manager reports. 

　　

Responsibilities

Lead a team that delivers accurate, complete, compelling proposals within tight timelines Create schedules and organize resources and tasks to meet deadlines Write persuasively about complex technical concepts and product capabilities Communicate effectively with stakeholders on progress, timelines, and risks Lead content delivery of online submissions, electronic documents, and hard copies Develop and execute a strategy to curate, maintain, and reuse content Identify metrics and best practices to track and improve process effectiveness Implement strategies for continuous improvement of process and proposals Mentor proposal managers to improve proposal management skills Hire and develop proposal managers to ensure capacity and timeliness

Qualifications

Bachelor’s degree required 5+ years of proposal writing including drafting, reviewing, and editing proposals 3+ years managing a team including hiring and developing proposal managers Experience managing complex projects involving cross-functional teams Excellent writing and editing skills, including experience with technical writing and editing Strong verbal communication and interpersonal skills Highly organized with the ability to prioritize tasks for a team of subject matter experts Boundless energy.  Inspirational passion.  Customer Service.  Sense of ownership.  Experience with modern proposal, project management, and content management tools APMP Certification preferred The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.

　　ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

　　The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

　　Pay Range

　　$153,819—$176,430 USD

　　ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

　　Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

　　ID.me participates in E-Verify.