Position Summary...

　　What you'll do...

　　ABOUT WALMART.COM

　　This Is That Place where opportunity knocks. Our Walmart eCommerce team is obsessed with finding ways to help our customers live better, raising the bar for an entire industry along the way. You'll play a crucial role in shaping the future of shopping, working with crazy talented people in an environment that values kindness and transparency. With the energy of a startup and the scale of the Fortune One, it's the ultimate innovator's playground. Are you hungry to own your career and catapult ideas into action? Read on.

　　ABOUT THE JOB

　　The Walmart US eCommerce Fulfillment Services team builds products that allow Marketplace sellers to easily provide fast, affordable delivery options to Walmart's customers. In this role, you'll collaborate with Fulfillment Operations, Product, Account Management, Finance and Analytics teams to set the vision for and build solutions for sellers. Obsessing over optimization and reducing friction throughout our operations is at the heart of this role.

　　The Business Operations team part of Walmart Fulfillment Services facilitates making our vision a reality by identifying and executing on the most important cross-functional initiatives. As a Business Operations Manager, you will help scale the business by helping make fact-based decisions and increase operational efficiencies while building good processes that support our growth.

　　RESPONSIBILITIES

　　Design and develop key cross-functional operational processes

　　Identify and drive points of improvement to current processes in alignment with WFS growth strategy

　　Discover, document and champion for product improvements that will drive better efficiencies in our FC's and improved seller experience

　　Develop business policies that align with the WFS Guiding Principles and allow for operational efficiencies

　　Design business rules and policies that will streamline operational processes

　　Manage adherence to defined SLA's by owner type ( i.e. SLC Seller Support, FC Ops)

　　Build operational reporting and KPI's that accurately reflects core business performance metrics

　　Collaboration: Collaborates with cross-functional teams (including product and technology) to optimize the partner experience

　　Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning

　　Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness

　　Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy

　　Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting , evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events

　　COMPENTENCIES

　　An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

　　Customer/Member Centered: Focus on the Customer/Member - Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.

　　Judgment: Use Appropriate Judgment - Identifies , reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.

　　Execution and Results: Plans and manages own time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.

　　Influence and Communicate: Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with key stakeholders across the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.

　　Adaptability: Quickly Adapt - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives.

　　TRAVEL

　　This role will require up to 30% domestic travel to fulfillment centers

　　QUALIFICATIONS

　　Bachelor's degree in Business or related field

　　5-6 years' experience in product management or related field.

　　Self-starter with a strong attention to detail and an ability to deal with ambiguity

　　Attitude to thrive in a fun, fast-paced start-up like environment

　　Proficient in Excel, Microsoft PowerPoint, Microsoft Word

　　Experience presenting to leadership

　　Supply Chain experience and/or manufacturing background

　　Understanding of end-to-end supply chain management (scheduling, warehousing, fulfillment)

　　Experience in process flow/process improvement

　　eCommerce experience

　　Skilled in SQL or other data querying languages

　　Additional Job Description

　　Additional Job Description

　　The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

　　At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

　　You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

　　Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

　　Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

　　The annual salary range for this position is $108,000.00-$216,000.00

　　Additional compensation includes annual or quarterly performance incentives.

　　Additional compensation for certain positions may also include:

　　Regional Pay Zone (RPZ) (based on location)

　　Stock equity incentives

　　Minimum Qualifications...

　　Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

　　Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

　　Preferred Qualifications...

　　Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

　　Leadership of cross-functional task forces or projects

　　Masters, Masters: Operations Management

　　Project Management - Project Management Professional - Certification

　　Primary Location...

　　121 River St, Hoboken, NJ 07030-5989, United States of America

　　Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.