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Senior Community Program Manager
Senior Community Program Manager-April 2024
Austin
Apr 19, 2025
About Senior Community Program Manager

Short Description

As a Senior Program Manager for the NI Community, you will be the driving force behind customer-led initiatives around the globe—most notably, technical user group exchanges and university workshops! Based at our corporate office in Austin, you will coordinate resources from various departments and external partners to ensure these initiatives run efficiently and deliver maximum value. This role demands a strong project management background and exceptional organizational skills!

Key Responsibilities

Plan Execute Community Events

Lead all aspects of the planning, scheduling, and logistics of customer-led events, including technical user groups and university workshops.

Collaborate with internal teams (e.g., Product Management, Marketing, Technical Experts, Sales) to align event goals with NI’s broader objectives.

Coordinate Cross-Functional Partners

Serve as the central point of contact, leading communication with customers, partners, distributors, and internal resources.

Identify resource needs and allocate team members—locally and globally—to support high-impact forums and activities.

Engage Key Customer Contacts

Proactively get in touch with targeted customers and partners to confirm event schedules, gather requirements, and gauge overall readiness.

Facilitate discussions to ensure alignment on content, goals, and encouraged outcomes at each forum.

Drive Metrics Scalability

Develop and maintain dashboards, reports, and tracking tools to measure event performance, attendee engagement, and ROI.

Champion the use of automation and analytics tools to streamline processes, reduce manual effort, and enable scalable growth.

Project Management Excellence

Leverage proven project management methodologies to define timelines, lead scope, and mitigate risks.

Ensure all project deliverables meet quality standards and align with NI’s strategic objectives.

Communicate Influence

Provide clear, concise updates to customers at all levels—from senior management to on-the-ground contributors.

Use strong interpersonal skills to influence decision-making and maintain forward momentum.

Who You Are

You excel at orchestrating complex, multifaceted programs that require alignment across diverse teams and customers. You thrive on structure, excel in data-driven environments, and relish the challenge of ensuring each initiative delivers maximum impact. You are comfortable taking the lead, anticipating roadblocks, and guiding others toward solutions.

Basic Qualifications

Bachelor’s Degree from an accredited college/university (required)

3–5 years of experience in project or program management

Demonstrated ability to manage complex, cross-functional initiatives

Strong analytical, organizational, and data-management skills (e.g., Excel, project management software)

Excellent communication, collaboration, and stakeholder engagement skills

Self-motivated and comfortable working with ambiguity

Preferred Qualifications

Experience in community building, event coordination, or volunteer management

Familiarity with agile/scrum methodologies

Experience with automation tools and dashboards

Background in sales or sales operations

Knowledge of AI or process automation

Our Offer to You

We recognize for our organization to support a diverse workforce, we must focus on employee wellbeing. We know that to do your best work, you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a market leading 401(k) and profit-sharing plan, a variety of medical insurance plans, with dental and vision coverage, family formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, inclusive of vacation, holiday and sick leave. Our goal is to offer a strong benefits foundation while allowing employees the flexibility to choose options that best suit their needs.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture Values and about Diversity, Equity Inclusion at Emerson .

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 25013681

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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