Locations: US Remote, United States of America

　　Senior Business Manager, SaaS Sales Operations - Capital One Software (Remote)

　　Who we are:

　　Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.

　　Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. Capital One Software is the Line of Business that supports Capital One's imperative to make our software available to others. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud.

　　Capital One has been building cutting edge SaaS products, and now we are ready to release our own set of products externally.

　　Who we are searching for

　　As a Senior Business Manager, SaaS Sales Operations you will apply your strategic and analytical skills to major company challenges. You will own the intent for sales data and systems, produce actionable reporting and analysis, manage sales territories and seller goals, and partner with cross-functional leadership to influence decision making results. You will lead and team with world-class professionals to develop and test strategies that improve sales velocity and ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

　　Roles and Responsibilities

　　Strategic & analytic orientation: A proven track record of decision making and problem solving based on sales pipeline analytics.

　　Develop and maintain detailed sales business plans and forecasts.Own/oversee sales pipeline and funnel data to identify opportunities to increase velocity, conversion rates, etc.Develop and maintain seller territories, sales goals and sales incentives.Analyze market and sales data and report on key findings to inform sales and marketing strategy.Maintain a high level of data hygiene/integrity to inform accurate reporting and decision making.Sales Process Management: Demonstrate deep understanding of best practices for a well managed SaaS sales process. Continuously focus on improving sales velocity by improving and aligning processes, systems, data/reporting, and other tools to enable sellers.CRM Business Owner: Demonstrate a deep understanding of Salesforce (SFDC). Drive strategy and intent for SFDC customizations and other sales enablement tools to enable multiple sales revenue streams at scale. Ensure integration across partner teams.Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the business strategy. Oversee multiple projects and programs concurrently.Partnership: Work closely with colleagues across Capital One including: Sales, Marketing, Business Operations, IT, Finance and others to drive improvements in process, quality, service, and profitability. Partner with marketing to align lead gen activities with sales strategy.Strong business judgment, leadership and integrity: A tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.People leadership: Build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver resultsStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment.

　　Basic Qualifications:

　　Bachelor's DegreeAt least 3 years experience in sales operationsAt least 2 years of experience in people managementAt least 2 year of experience in project management

　　Preferred Qualifications:

　　Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, EngineeringAt least 5 of experience in SaaS sales operationsAt least 3 years experience managing Salesforce or similar CRMExperience in process engineering, product management and design thinkingSuccessful track record of thriving in a dynamic, entrepreneurial environment

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position

　　The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

　　Remote (Regardless of Location): $165,400 - $188,800 for Sr. Mgr, Business Development

　　Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

　　This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

　　Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).